12-17-2013 10:35 AM
If this is a software install, and If you are able to log on with access to administer the operating system, you can reset the Traffic Manager admin password with the "z-reset-password" command.
Resetting the Admin Password
If you forget the admin password, you can reset it using the following procedure:
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Note: If your virtual appliance is a member of a cluster, you should then visit the Diagnose section of the Admin UI, which will report a configuration conflict. Use the Diagnose page to push the new admin password to the other Stingrays in the cluster.