10-29-2017 12:52 PM
I´ve upgraded from SAN Health Diagnostics Capture version 4.0.8 to 4.0.8b
When trying to save the SAN Health Audit set SAN Health Diagnostics Capture crashes.
Then I downgraded to my previous version, but the issue still persist.
I´ve been running the same .SET file once a week for several months without a single issues or any errors.
• Bare metal server Windows Server 2012 R2 Standard
• 36GB physical memory
• Screendump of error message attached
Any workaround or ideas solving this issue?
01-02-2018 03:08 PM
Just for anyone following this....
SAN Health uses a working directory to spool incomming data from the switches. It needs full read/write/delete access to whatever directory is specified under the "Working Directory" in the options menu. The default is C:\SAN Health Audits.
So if you see these Path/File Access Error messages it usually means that the working directory is set to a location that you don't have permission to or it may be full.
The things to try are: