SAN Health Utility

SAN Health Audit Data File Upload Options

by Moderator ‎05-21-2012 11:34 AM - edited ‎03-31-2014 05:49 PM (3,106 Views)

For a list of SAN Health Tabs and Options Help, please see SAN Health Tabs and Options.

4.0

 

 

The Audit Data File Upload  options provide the ability to have SAN Health automatically send the resulting BSH file and activity log to the report generation queue using one of two technologies.  Either HTTPS or email can be used.

 

HTTPS

If the workstation running SAN Health has Internet connectivity, you may be able to automatically submit the .BSH file via HTTPS.  To set this option up, please do the following:

1. Check the box next to "Automatically send the BSH file to the report generation queue on audit completion"

2. Click the radio button next to "Submit the BSH file using HTTPS"

3. Click the button "Test HTTPS Connection"

     -SAN Health will attempt to connect to https://my.brocade.com/upload/ReportGeneration.jsp

4. If unsuccessful, please check with your IT department for proxy settings to be used at the top of this option box.

5. If this HTTPS connectivitiy test is successful, click "Send A Test File"

     -BSHTest file will be sent to the report generation queue

6. If this .BSHTest file send is successful, you will receive an email to the address previously entered on the Report Return tab

7. If this .BSHTest file send is not successful, please check with your IT department for any firewall settings that may need to be changed

8. Contact shadmin@brocade.com for assistance if these steps fail

 

Email

The SMTP protocol can be used to send the .BSH file to an email address of your specification. Often times this is directly to the report generation queue at shupload@brocade.com.  However this is dependant on your company’s firewall restrictions for emails originating from workstations which are not designated email servers. You may need to send the BSH file to an email box within your company’s domain and then use an inbox rule to automatically forward this to the Brocade report generation queue.  To set this option up, please do the following:

 

1. Check the box next to "Automatically send the BSH file to the report generation queue on audit completion"

2. Click the radio button next to "Submit the BSH file using email"

3. Enter the "From" address in the box next to "Set The From Address As"

     -This will typically be your own email address.  Please ensure that you have permission to send email from the address input here

4. Enter the "To" address in the box next to "Email the BSH Data File To"

     -This will typically be shupload@brocade.com

5. Optionally enter the SMTP server address in the box next to "SMTP Server (Opional)

     -It is acceptable to leave this field blank as SAN Health will automatically look up the MX record for the domain specified on the email address. The field has only been included as some people may wish to pass the email through a different SMTP gateway than the one that is specified in the MX record for the given domain name.  Please check with your IT department for the internal SMTP server address, if needed.

6. If successful, you will receive a reply email to the "From" address

7. If unsuccessful, there are several places where the email could be blocked before reaching Brocade's servers

     a. At the SAN Health workstation itself

          -Please check the locally installed virus software and firewall software for SMTP port blocking

     b. At the LAN router or firewall

          -Please check with your IT department to see if SMTP is being actively blocked

     c. At the SMTP server

          -Please check with your IT department to see if SMTP emails are allowed that do not originate from the SMTP server itself

8. To test these without IT involvement, try sending emails to different addresses

     a. Sending an email to your own corporate address, then out to another address on your domain, then out to a Web-based address

          -If any of these tests fail, you'll then be able to determine if your SMTP emails should be getting to Brocade, or not

9. If all these steps fail, please contact shadmin@brocade.com for more assistance

 

The automatic upload option is particularly useful when combined with scheduled/unattended audits.

Contributors