08-22-2017 08:05 AM
We have been sent a new license, which adds IP to the base san license and facing with " internal error occured " while we add this LICENSE key in CMCNE
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<serialNumber> xxxxxxx </serialNumber>
I think the serial number which was mapped here is wrong ..
Can someone tell me what is the serial number xxxxx refer to here ? Is it a license serial or Base SAN serial number .
09-07-2017 10:50 AM
the serial number is the product serial number for CMCNE (or BNA) which is tied to the license key - on yout word a license serial.