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Posts: 1
Registered: ‎12-05-2017

Unable to upgrade from BNA 14.1.0 to 14.3.1

Hi community,

 

I'm trying to upgrade a BNA server from version 14.1.0 to 14.3.1

Installation and Data migration seems fine, but the server cannot be started.

 

 

Afterwards BNA starts a rollback to my previous version.

 

Any sugestions how to upgrade to the latest version?

 

Best regards.

External Moderator
Posts: 5,048
Registered: ‎02-23-2004

Re: Unable to upgrade from BNA 14.1.0 to 14.3.1

@buia

 

--->>>Note 3: Direct migration from pre-14.1.0 releases to 14.3.x is not supported.

 

you need first to upgrade from 14.1.0 to 14.2.0 and then to 14.3.1

TechHelp24
Broadcom Moderator
Posts: 457
Registered: ‎03-29-2011

Re: Unable to upgrade from BNA 14.1.0 to 14.3.1

Hi,

 

hard to determine what went wrong here - but I would try to upgrade to 14.2.0 first, and then to 14.3.1 even though upgrade from 14.1.0 to 14.3.1 is supported. Also check the attached (updated) release notes for 14.3.1, there quiet a few gotchas in 14.3.1 upgrade

 

 




If this provided you with a solution to this issue, please mark it with the button at the bottom "Accept as solution".


Any and all information provided by me is not reviewed, approved or endorsed by Brocade and is provided solely as a convenience for Brocade customers. All systems and all networks are different and unique. If you have a service affecting network problem, please open a TAC service request for service through Brocade, or through your OEM equipment provider. If this provided you with a solution to this issue, please mark it with the button at the bottom "Accept as solution"
Occasional Contributor
Posts: 16
Registered: ‎03-24-2014

Re: Unable to upgrade from BNA 14.1.0 to 14.3.1

I had the same issue, although the docs say that 14.1.0 to 14.3.1 is supported, I never could get it to work.

I successfully upgraded from 14.1.0 to 14.2.1 and everything went just fine.

When I tried 14.2.1 to 14.3.1, after install when it starts the firts-time run I get "format not supported" - going to have to open a ticket on it I guess.

Mark

Occasional Contributor
Posts: 16
Registered: ‎03-24-2014

Re: Unable to upgrade from BNA 14.1.0 to 14.3.1

looks like this is a known issue, 14.3.1 only installs if you have specific types of devices you are monitoring: see https://community.brocade.com/t5/Management-Software/Upgrade-from-Network-Advisor-14-2-1-to-14-3-1/m-p/94618#M3246

 

in our case we are just monitoring ICX devices a couple of Windows servers so it looks like 14.3.1 is not for me

 

 

Broadcom Moderator
Posts: 457
Registered: ‎03-29-2011

Re: Unable to upgrade from BNA 14.1.0 to 14.3.1

Notice that 14.3.1 does not support upgrade from IP versions. Please see 14.3.1 release notes page 20:


Note 7: IP only installation is not supported with 14.3.1

 

 




If this provided you with a solution to this issue, please mark it with the button at the bottom "Accept as solution".


Any and all information provided by me is not reviewed, approved or endorsed by Brocade and is provided solely as a convenience for Brocade customers. All systems and all networks are different and unique. If you have a service affecting network problem, please open a TAC service request for service through Brocade, or through your OEM equipment provider. If this provided you with a solution to this issue, please mark it with the button at the bottom "Accept as solution"

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