10-03-2013 01:03 PM
I have deployed BNA for testing purposes, so far I have discovered all my network elements, but I keep receiving a log in the Master log for all my switches:
Failed to retrieve the configuration 'CfgBackupScenario:_105_10.119.255.9_Resync' from product 10.119.255.9
I dont know why, I tried to get a Tech support and it was successful:
Server SupportSave: Successfully captured SupportSave.
Anyone has a clue? Im I missing something in the BNA's setup?
07-16-2014 01:49 PM
If all you are wanting to do is clear the messages up and not utilize the configuration backup feature you COULD just filter those messages from the alert section. However, I highly recommend, that you attempt to troubleshoot and resolve the issue as the configuration backup is a very useful feature.
I am having this issue on several devices as well. I seem to think that some of my issues are related to not having the proper "superuser" info inputted into BNA. Some other cases I have seen have been varying issues. If I pull out the SNMP commands of the switch that is failing backups and reinput the commands back in, sometimes that seems to work. You need to make sure that BNA can access the switches, and sometimes that will be on a case by case situation.
01-23-2015 05:56 PM
Had many problems trying to get BA to backup configs. Typically ssh/snmp errors. Upgrading the firmware on the devices (switches/routers) and re-creating the snmp (I use v3) groups and users has fixed it for me on all devices.