BNA 12.3.4 (HP Branded) failing to save AAA Settings on Windows 2012 R2 [ Edited ]

[andy.wragg]

Hi all.

I'm trying to connect the BNA application (HP Branded version) to either LDAP (Active Directory) or Windows Domain for a more efficient user management experience.

Whenever I try to save the change to the AAA Setting in the BNA Server Console application, I get prompted for the local admin credentials and everthing appears normal on saving the changes. When I go back into the Server Console/AAA Settings the configured options have reverted back to default. ie. Local Database.

Also I have noticed that the option to select the individual BNA services seems to be missing as they dont get highlighted when clicking/selecting the option.

The server is Windows 2012 R2 Standard on a vm with 4 vCPU's and 16GB RAM.

Has anybody come across this behaviour before?

[andy.wragg · Accepted solution]

OK I fgured it out (at least why the settings aren't being saved).

You need to run the Server Managemnt Console in the context of administrator.

So rather than just double clicking the shortcut on the desktop. right click and select "Run As Administrator"

I hate Windows Security.