Management Software

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Posts: 1
Registered: ‎05-21-2013

BNA 12.02

Hi everybody,

I am trying to install the new version of BNA (12.02), everything is working fine until the last window appears when the software is trying to start the server.

Here I can wait 1, 2 hours or more and I have always the same view:

(OK)            Database Initialization

(Loading)     Start Server

san

Do you have an idea from where this issue could come ?

Many thanks in advance,

Thibaut

Community Manager
Posts: 100
Registered: ‎01-13-2009

Re: BNA 12.02

Hi Thibaut,

Sorry about the delay in responding and sorry to hear you are experiencing this issue.  You may have already resolved this but if you haven't, perhaps you can check to see if the services are starting all?

  • Ensure that the “CIMOM Server” and “Service Location Protocol’ both have green status.
    • Attempt to start any which are not running by highlighting and then clicking on the Start button

The steps above might not work for you if the install really is stuck though but I think it is still good to check.  If possible, can you give some additional details about your the environment you are installing BNA onto.  Is this an upgrade from a previous install of BNA?

Thanks!

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