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Contributor
Posts: 20
Registered: ‎06-04-2013

After Upgrading Java in my PC, I am not able to access BNA via Web.

Network Advisor 12.1.1

OS- Redhat 6.4

Java version- 1.7

 

After updating Java in my PC, I am not able to access BNA via web. Everytime it gives an error "client is not compatible with the server" .

 

Nishant

Regular Contributor
Posts: 161
Registered: ‎12-30-2009

Re: After Upgrading Java in my PC, I am not able to access BNA via Web.

New Contributor
Posts: 2
Registered: ‎09-15-2013

Re: After Upgrading Java in my PC, I am not able to access BNA via Web.

HI Experts,

 

  I am getting below error while try to connect  my BNA from my new  Desktop.

 

 

" Client is not complatible with server"

 

 "client / server version mismatch"

 

 i have installed below Java Plugins

 

 Java 7 update 25

Java 7 Update  26 ( 64 bit )

Java 7 update 40 ( 64 bit )

 Java 8 update 40

Java 8 update 40 ( 64 bit)

 

 is there any service restart is required  to access the BNA from  different desktop ( Location )

 

 

 can you please help to resolve this

 

 

Regards

Jeeva

External Moderator
Posts: 4,974
Registered: ‎02-23-2004

Re: After Upgrading Java in my PC, I am not able to access BNA via Web.

HI,

 

if you have follow BNA / FOS Installed

 

PRODUCTS AFFECTED:
All Brocade Network Advisor releases till 12.3.3, Webtools on all FOS releases till 6.4.3, 7.2.x, 7.3.1.

 

follow this workaround, and remove all java 8 Package.

 

Workaround (Applicable only for Java 7 environment) for BNA webstart remote client and Webtools
- Launch the Java Control Panel
- Go to Security tab
- Change the security level to Medium
Workaround for BNA
1. Use the Local client on BNA server
2. Use the Client bundle available in BNA 12.3.x

 

This workaround is not applicable to Java 8 as one cannot set medium security level in Java 8.

 

This Bug is solved with BNA 12.3.4

TechHelp24
New Contributor
Posts: 2
Registered: ‎09-15-2013

Re: After Upgrading Java in my PC, I am not able to access BNA via Web.

  HI

 

 Thanks for your notes..

 

 

 Java 8 is used by some of our storage console...

 

 as checked my BNA version is 12.0.3...

 

 if uninstalling Java 8 then will be in trouble to access storage

 

 

 Will try to upgrade 12.3.4 ...

 

  can we do direct upgrade  from 12.0.3 to 12.3.4 .. or do we have to follow any paths for upgrade the version

 

Regards

Jeeva

External Moderator
Posts: 4,974
Registered: ‎02-23-2004

Re: After Upgrading Java in my PC, I am not able to access BNA via Web.

Hi,

 

>>> Java 8 is used by some of our storage console...

 

I manage a lot and different Storage by customer, NetApp, EMC and HDS, with different Microcode, and I'm use Java 7 Update 76 with BNA 12.3.3. All work fine without any restrictions.

 

>>> Will try to upgrade 12.3.4 ... can we do direct upgrade  from 12.0.3 to 12.3.4

 

yes you can upgrade direct to 12.3.4, follow the BNA Setup during the Installation and select Upgrade from preview release.

 

 

TechHelp24

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