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Contributor
Posts: 33
Registered: ‎04-24-2010

license of ISL trunking for Brocade 360

Hello All,

when do a license generation in Brocade web, but got error as below:

Description:

ISL trunking

Status:

Transaction Failed - License not   generated.Please contact Brocade Support.

Product is not compatible to install   the supplied feature

would someone help me?

Thank you.

Valued Contributor
Posts: 931
Registered: ‎12-30-2009

Re: license of ISL trunking for Brocade 360

As I understand the error message, it looks like you're trying to generate a license feature that's incompatible with your product.

My question is, did you contact Brocade Support ?

support@brocade.com

or

by telephone >> http://www.brocade.com/services-support/international_telephone_numbers/index.page

Contributor
Posts: 33
Registered: ‎04-24-2010

Re: license of ISL trunking for Brocade 360

Hello dion,

I sent email to support@brocade.com, but i'm receving information of email as below:

"Unfortunately, there was an issue processing your email request. Please call Brocade Support
at one of the numbers listed below regarding your request. ".

did i need contact by telephone: 00 800 28 34 27 33?

Valued Contributor
Posts: 931
Registered: ‎12-30-2009

Re: license of ISL trunking for Brocade 360

Well maybe not that number but a more local number in the list, but basiclly ...

Yes you should have called Brocade support.

Occasional Visitor
Posts: 1
Registered: ‎04-15-2011

Re: license of ISL trunking for Brocade 360

i got some message when i want to generate license ISL trunking for 200E, so i tried to use all brocade switches in my customer to put the serial number on this license. So, i found it. the license is for 360E

may be it's same in your case. the license is not for your brocade 360E. 

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