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Occasional Contributor
Posts: 5
Registered: ‎09-21-2017
Accepted Solution

FOS upgrade path from 6.3.2e to 7.4.2 for Brocade 5480

We have an HP 8GB SAN switch for Bladesystem c-class 8/12c (aka Brocade 5480) that we want to upgrade from FOS 6.3.2e to 7.4.2. What is the upgrade path to get to 7.4.2. When I attempted to upgrade from 6.3.2e to 6.4.0 I get an "RPM fetch failed" message. I've trie other versions for 6.4.0x but I get the same result. How do I move forward. I am using the cli command firmwaredownload to perform the updates. Here's a sample of the rpm fetch failed message.

 

Firmware is being downloaded to the switch. This step may take up to 30 minutes.

Preparing for firmwaredownload...

Start to install packages...

dir ##################################################

ldconfig ##################################################

glibc ##################################################

glibc-linuxthreads ##################################################

bash ##################################################

readline ##################################################

terminfo ##################################################

termcap ##################################################

fileutils ##################################################

textutils ##################################################

setup ##################################################

swbd12-setup ##################################################

which ##################################################

findutils ##################################################

bzip ##################################################

zlib ##################################################

chkconfig ##################################################

sed ##################################################

procps ##################################################

psmisc ##################################################

modutils ##################################################

sin ##################################################

rcinit ##################################################

misc ##################################################

removal of /mnt/var/log/kmsg failed: No such file or directory

pam ##################################################

util-linux ##################################################

sh-utils ##################################################

popt ##################################################

grep ##################################################

rpm ##################################################

sysvinit ##################################################

man ##################################################

less ##################################################

gzip ##################################################

tar ##################################################

rsync ##################################################

uuid-libs ##################################################

e2fsprogs ##################################################

cpio ##################################################

dev ##################################################

bootenv ##################################################

wdtd ##################################################

fwdl ##################################################

telnet-server ##################################################

kernel ##################################################

RPM fetch failed: Wait 10 seconds before retry.

Attempt 2 of 3 time(s)...

RPM fetch failed: Wait 20 seconds before retry.

Attempt 3 of 3 time(s)...

Firmware download failed - Failed to download RPM package. Please check if the firmware image is accessible. (0x15)

 

Broadcom Moderator
Posts: 62
Registered: ‎09-10-2008

Re: FOS upgrade path from 6.3.2e to 7.4.2 for Brocade 5480

 

 Hi ,

 

the recommended path from 6.3.2e to 7.4.2 :

 

6.3.2e -> 6.4.2a -> 7.0.0c  -> 7.2.1d -> 7.3.x -> 7.4.2

 

jerome

 

If my response has solved your query please click the "Accept as Solution" button.

 

Any and all information provided by me is not reviewed, approved or endorsed by Brocade and is provided
solely as a convenience for Brocade customers. All systems and all networks are different and unique. If
you have a service affecting network problem, please open a TAC service request for service through
Brocade, or through  your OEM equipment provider.

Occasional Contributor
Posts: 5
Registered: ‎09-21-2017

Re: FOS upgrade path from 6.3.2e to 7.4.2 for Brocade 5480

Hi Jerome,

 

I tried upgrading from 6.3.2e -> 6.4.3a but I got the same issue as before with the RPM Fetch failed message. It seems to be stopping at the same point. Any other ideas as to what is causing the rpm fetch failed message? Thanks.

Firmware is being downloaded to the switch. This step may take up to 30 minutes.

2017/09/21-16:23:40, [SULB-1001], 448, CHASSIS, WARNING, SW5480, Firmwaredownload command has started.

Preparing for firmwaredownload...

2017/09/21-16:23:40, [SULB-1036], 449, CHASSIS, INFO, SW5480, The current Version: Fabric OS v6.3.2e

Start to install packages...

dir ##################################################

warning: /etc/ld.so.conf created as /etc/ld.so.conf.rpmnew

ldconfig ##################################################

glibc ##################################################

glibc-linuxthreads ##################################################

bash ##################################################

readline ##################################################

terminfo ##################################################

termcap ##################################################

vixie-cron ##################################################

fileutils ##################################################

textutils ##################################################

setup ##################################################

swbd12-setup ##################################################

which ##################################################

findutils ##################################################

bzip ##################################################

zlib ##################################################

chkconfig ##################################################

sed ##################################################

procps ##################################################

psmisc ##################################################

modutils ##################################################

sin ##################################################

rcinit ##################################################

misc ##################################################

pam ##################################################

util-linux ##################################################

sh-utils ##################################################

popt ##################################################

grep ##################################################

rpm ##################################################

sysvinit ##################################################

man ##################################################

less ##################################################

gzip ##################################################

tar ##################################################

rsync ##################################################

uuid-libs ##################################################

e2fsprogs ##################################################

cpio ##################################################

dev ##################################################

bootenv ##################################################

wdtd ##################################################

fwdl ##################################################

telnet-server ##################################################

kernel ##################################################

RPM fetch failed: Wait 10 seconds before retry.

Attempt 2 of 3 time(s)...

RPM fetch failed: Wait 20 seconds before retry.

Attempt 3 of 3 time(s)...

Broadcom Moderator
Posts: 455
Registered: ‎03-29-2011

Re: FOS upgrade path from 6.3.2e to 7.4.2 for Brocade 5480

Hi RTNG,

 

you seems to have an issues downloading part of the firmware from server.  The 0x15 status indicates that switched could not access the next package in the firmwaredownload directory.  if possible, login as root and share the last part of the file /var/log/fwdl.log which might can give us some clues on what is going on here...  Also, if possible check the logs of the server if something is indicated there




If this provided you with a solution to this issue, please mark it with the button at the bottom "Accept as solution".


Any and all information provided by me is not reviewed, approved or endorsed by Brocade and is provided solely as a convenience for Brocade customers. All systems and all networks are different and unique. If you have a service affecting network problem, please open a TAC service request for service through Brocade, or through your OEM equipment provider. If this provided you with a solution to this issue, please mark it with the button at the bottom "Accept as solution"
Occasional Contributor
Posts: 5
Registered: ‎09-21-2017

Re: FOS upgrade path from 6.3.2e to 7.4.2 for Brocade 5480

Hi Martin,

 

I did not find the fwdl.log file in /var/log. A recursive search did not find it anywhere.

 

B4:root> ls -l /var/log

total 248

prw------- 1 root sys 0 Nov 21 2011 authpriv|

prw-rw-rw- 1 root sys 0 Nov 21 2011 authpriv0|

prw-rw-rw- 1 root sys 0 Nov 21 2011 authpriv1|

-rw-r--r-- 1 root admin 2325 Sep 21 16:23 config_updown.log

-rw-r--r-- 1 root root 4578 Sep 20 19:05 dmesg

-r-xr-Sr-t 1 root root 128 Dec 10 2013 esslog.old*

-r-xr-Sr-t 1 root root 128 Sep 20 19:05 esslog.txt*

-r-xr-Sr-t 1 root root 134 Dec 10 2013 fdmilog.old*

-r-xr-Sr-t 1 root root 134 Sep 20 19:05 fdmilog.txt*

-r-xr-Sr-t 1 root root 133 Dec 10 2013 ficulog.old*

-r-xr-Sr-t 1 root root 133 Sep 20 19:05 ficulog.txt*

-rw-r--r-- 1 root root 9345 Oct 25 2010 fsslo.log

-rw-r--r-- 1 root root 29532 Sep 20 19:06 hasm.log

-rw-r--r-- 1 root root 34957 Sep 18 19:42 hasm.log.save

prw-rw-rw- 1 root sys 0 Sep 21 16:34 kmsg|

-r-xr-Sr-t 1 root root 124 Dec 10 2013 nslog.old*

-r-xr-Sr-t 1 root root 124 Sep 20 19:05 nslog.txt*

-r-xr-Sr-t 1 root root 129 Dec 10 2013 rcslog.old*

-r-xr-Sr-t 1 root root 129 Sep 20 19:05 rcslog.txt*

-r-xr-Sr-t 1 root root 146 Dec 10 2013 seclog.old*

-r-xr-Sr-t 1 root root 146 Sep 20 19:05 seclog.txt*

-r-xr-Sr-t 1 root root 134 Dec 10 2013 snmplog.old*

-r-xr-Sr-t 1 root root 134 Sep 20 19:05 snmplog.txt*

-rw-r--r-- 1 root root 4971 Sep 20 19:05 user.log

-rw-r--r-- 1 root admin 47847 Sep 21 19:00 wget.log

-rw-rw-r-- 1 root utmp 36096 Sep 22 13:08 wtmp

-r-xr-Sr-t 1 root root 134 Dec 10 2013 zonelog.old*

-r-xr-Sr-t 1 root root 134 Sep 20 19:05 zonelog.txt*

 

Here is the FTP server log. Our FTP server's OS is running on OpenVMS.

 

>>> 230 User FTPUSER logged into DISK$ODS5:[FIRMWARE] at Thu 21-Sep-2017 3:21PM-EDT, job 48154.

<<< SYST

>>> 215 VMS MultiNet V5.4(93)

<<< PWD

>>> 257 "DISK$ODS5:[FIRMWARE]" is current directory.

<<< TYPE I

>>> 200 Type I ok.

<<< CWD [FIRMWARE.v6^.4^.2a.SWBD71]

>>> 250 Connected to DISK$ODS5:[FIRMWARE.v6^.4^.2a.SWBD71].

<<< PASV

>>> 227 Entering passive mode; use PORT (172,28,34,37,53,36)

<<< RETR swbd21-drivers-2.4.19-4.ppc.rpm

>>> 150 IMAGE retrieve of DISK$ODS5:[FIRMWARE.v6^.4^.2a.SWBD71]swbd21-drivers-2^.4^.19-4^.ppc.rpm;1 (4345 bytes) started.

>>> 226 Transfer completed. 4345 (8) bytes transferred.

<<< SIZE swbd21-drivers-2.4.19-4.ppc.rpm

>>> 213 4345

<<< PASV

>>> 227 Entering passive mode; use PORT (172,28,34,37,53,88)

<<< REST 2888

>>> 350 Restarting at 2888.

<<< RETR swbd21-drivers-2.4.19-4.ppc.rpm

>>> 150 IMAGE retrieve of DISK$ODS5:[FIRMWARE.v6^.4^.2a.SWBD71]swbd21-drivers-2^.4^.19-4^.ppc.rpm;1 (4345 bytes) started.

>>> 226 Transfer completed. 1457 (8) bytes transferred.

<<< SIZE swbd21-drivers-2.4.19-4.ppc.rpm

>>> 213 4345

<<< PASV

>>> 227 Entering passive mode; use PORT (172,28,34,37,53,190)

<<< REST 2888

>>> 350 Restarting at 2888.

<<< RETR swbd21-drivers-2.4.19-4.ppc.rpm

>>> 150 IMAGE retrieve of DISK$ODS5:[FIRMWARE.v6^.4^.2a.SWBD71]swbd21-drivers-2^.4^.19-4^.ppc.rpm;1 (4345 bytes) started.

>>> 226 Transfer completed. 1457 (8) bytes transferred.

FTPUSER job terminated at 21-SEP-2017 15:24:36.33

 

Broadcom Moderator
Posts: 455
Registered: ‎03-29-2011

Re: FOS upgrade path from 6.3.2e to 7.4.2 for Brocade 5480

Hi,

 

can get the /var/log/wget.log file as root and look at the last part of to check what is possible causing issue with the swbd21-drivers-2.4.19-4.ppc.rpm. The firmwaredownload logs are /var/log/fwdl.log or fwlog.log.save




If this provided you with a solution to this issue, please mark it with the button at the bottom "Accept as solution".


Any and all information provided by me is not reviewed, approved or endorsed by Brocade and is provided solely as a convenience for Brocade customers. All systems and all networks are different and unique. If you have a service affecting network problem, please open a TAC service request for service through Brocade, or through your OEM equipment provider. If this provided you with a solution to this issue, please mark it with the button at the bottom "Accept as solution"
Occasional Contributor
Posts: 5
Registered: ‎09-21-2017

Re: FOS upgrade path from 6.3.2e to 7.4.2 for Brocade 5480

Hello,

 

The wget.log is showing that the connection is timing out at the same file every time. I don't have a clue as to why it is doing this. Any ideas woule be greatly appreciated. Thanks.

 

--16:24:57--  ftp://ftpuser:*password*@172.28x.x/v6%5E.4%5E.2a/SWBD71/swbd21-drivers-2.4.19-4.ppc.rpm
           => `/tmp/fwdl-16704/swbd21-drivers-2.4.19-4.ppc.rpm'
Connecting to 172.28x.x:21... connected.
Logging in as ftpuser ... Logged in!
==> SYST ... done.    ==> PWD ... done.
==> TYPE I ... done.  ==> CWD [FIRMWARE.v6^.4^.2a.SWBD71] ... done.
==> PASV ... done.    ==> RETR swbd21-drivers-2.4.19-4.ppc.rpm ... done.
Length: 4,345 (4.2K) (unauthoritative)

    0K ..                                                     66%   34.43 MB/s

16:25:57 (34.43 MB/s) - Data connection: Connection timed out; Retrying.

--16:25:57--  ftp://ftpuser:*password*@172.28x.x/v6%5E.4%5E.2a/SWBD71/swbd21-drivers-2.4.19-4.ppc.rpm
  (try: 2) => `/tmp/fwdl-16704/swbd21-drivers-2.4.19-4.ppc.rpm'
==> CWD not required.
==> SIZE swbd21-drivers-2.4.19-4.ppc.rpm ... done.
==> PASV ... done.    ==> REST 2888 ... done.   
==> RETR swbd21-drivers-2.4.19-4.ppc.rpm ... done.
Length: 4,345 (4.2K), 1,457 (1.4K) remaining

    0K ,,                                                     66%    0.00 B/s

16:26:57 (0.00 B/s) - Data connection: Connection timed out; Retrying.

--16:26:57--  ftp://ftpuser:*password*@172.28x.x/v6%5E.4%5E.2a/SWBD71/swbd21-drivers-2.4.19-4.ppc.rpm
  (try: 3) => `/tmp/fwdl-16704/swbd21-drivers-2.4.19-4.ppc.rpm'
==> CWD not required.
==> SIZE swbd21-drivers-2.4.19-4.ppc.rpm ... done.
==> PASV ... done.    ==> REST 2888 ... done.   
==> RETR swbd21-drivers-2.4.19-4.ppc.rpm ... done.
Length: 4,345 (4.2K), 1,457 (1.4K) remaining

    0K ,,                                                     66%    0.00 B/s

16:27:57 (0.00 B/s) - Data connection: Connection timed out; Giving up.

Broadcom Moderator
Posts: 455
Registered: ‎03-29-2011

Re: FOS upgrade path from 6.3.2e to 7.4.2 for Brocade 5480

Hi,

 

I would check the setting of your ethernet interface(s) (ifmodeshow "eth0" as admin), and errors on the interface (as root) "ifconfig".  Or like the ftp server under OpenVMS is closing the connection too quickly...




If this provided you with a solution to this issue, please mark it with the button at the bottom "Accept as solution".


Any and all information provided by me is not reviewed, approved or endorsed by Brocade and is provided solely as a convenience for Brocade customers. All systems and all networks are different and unique. If you have a service affecting network problem, please open a TAC service request for service through Brocade, or through your OEM equipment provider. If this provided you with a solution to this issue, please mark it with the button at the bottom "Accept as solution"
Broadcom Moderator
Posts: 70
Registered: ‎03-29-2010

Re: FOS upgrade path from 6.3.2e to 7.4.2 for Brocade 5480

Preface - I am no FTP guru by a long shot, but I notice from your FTP log that the timeouts are occuring exactly one minute apart:

16:24:57

16:25:57

16:26:57

16:27:57

Notwithstanding the location of the file when the connection is lost, this FTP timing is far to regular and specific to ignore. Suggest investigating the security settings on your FTP server? Use a different FTP facility? I recall some FTP utilities would drop the connection after one min of inactivity for security, however - again not a specialist on this by a long shot. Good luck

doc

Any and all information provided by me is for entertainment value and should not be relied upon as a guaranteed solution or warranty of mechantability. All systems and all networks are different and unique. If you have a concern about data loss, or network disconnection, please open a TAC service request for service through Brocade, or through your OEM equipment provider. If this provided you with a solution to this issue, Please mark it with the button at the bottom "Accept as solution".

Occasional Contributor
Posts: 5
Registered: ‎09-21-2017

Re: FOS upgrade path from 6.3.2e to 7.4.2 for Brocade 5480

Hi,

 

We looked at the interface used for the FTP server and disabled jumbo frames on the interface. This allowed the firmware download to successfully complete. Thanks for suggesting to look at the interfaces.

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