Fibre Channel (SAN)

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Occasional Visitor
Posts: 1
Registered: ‎04-28-2016

Does it exist a process to analyze a supportsave ?

Hi

It's about a Fabric using 2 Brocade switch 5100s on FOS 6.3 .

We should reboot both switches to make storage visible to the DB servers.

 

Issue :

Fabrics stopped allowing traffic after a cfgsave/cfgenable.  The only changes during the saves were removing zones for an unused host


We had to reboot the fabric switches one at a time to get the fabric back and allow the traffic again.

 

I downloaded a supportsave from both switches and had like to know where should I looking for analyzing this issue.

Regards

External Moderator
Posts: 5,033
Registered: ‎02-23-2004

Re: Does it exist a process to analyze a supportsave ?

supportsave can be analyzed only by brocade support, there is no tools available for End User.

I would suggest to run SAN-Health in order to get more details about you current config.

TechHelp24
Valued Contributor
Posts: 555
Registered: ‎03-20-2011

Re: Does it exist a process to analyze a supportsave ?

Well, actually supportsave contains a lot of human readable information in *.txt.gz files. But you have to know how to interpret that data anyway.

The issue looks like a difficult one, so you'd better open a support case.

I don't believe that running sanhealth will help you understand the root cause of problem.

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