05-15-2017 01:42 PM
I have 4 Brocade 300 switches that are hanging the putty session when I run supportshow or supportsave.
Disconnecting and reconnecting the putty session allows access but it will hang again if the commands are run
05-16-2017 12:35 AM
so when you enter supportshow you don't see the commands which are run on the screen? And you don't see the supportsave modules running?
Are these the only commands where you see this behavior?
Are your ethernet interfaces fixed at 100 Full Duplex on both ends?
Does it make a difference if telnet or ssh is used?
05-16-2017 01:17 AM
05-18-2017 07:29 AM
When we run the suportsave command once we hit enter the PUTTY session hangs. We have tp kill the session to get back into the switch.
Any commands that have to access the ports seem to hang the session.
switchshow,portshow, portstatshow, etc.
The heath check program hangs on the switchshow command.
05-18-2017 12:35 PM
So you hard rebooted the switch.....and the issue persists........
What about the ethernet settings?
05-18-2017 10:22 PM