02-14-2018 11:45 PM
Do a test ping from the swtich to the FTP server. Do a ping from the FTP server to the swtich. Confirm with the router team if FTP is turned off or on. Make sure the switch is configured for full duplex mode. Login as root and issue this command mii-tool -vvv. The output will display what the router attached to the chassis is set at.
If the above checks out and you still have a problem, put BabyFTP on your laptop and route the supportsave to your laptop. Put at Ethernet cable between your laptop and the swtich. Set your laptop IP address to x.x.x.plus one octet from the IP address of the swtich.