05-23-2017 10:26 AM
I support Storage Infrastructure for a Customer. The "root & factory" passwords are not working for one of the SAN switches in our environment. The defualt password were changes in March 2016. The Customer had a maintenance contract with EMC/DELL for this SAN Switch (expired on 31st Dec'16) and there's no plan of getting it renewed in the near future. We couldn't reach for vendor's help.
SAN Switch Model : DS-300B
SAN Firmware Version : 7.4.1e
So, I would require your help in getting the passwords recovered.
Is there a procedure manual for doing it specifically on this model of Switch ?
We actually tried a procedure given in a brocade Site with the help of a person in our datacenter, but when the person rebooted the Switch he couldn't interpret the boot. He was facing keying issues. He actually tried pressing the "b" key to enter the boot mode but it didn't accept it and keeps booting up. He tried couple of times but
Steps which we followed as provided in Brocade Site,
1. Start a CLI session over the serial interface to the Brocade device.
2. Reboot the device.
3. While the system is booting, before the initial system prompt appears, enter "b" to enter the boot monitor mode.
4. Enter "no password" at the prompt.
5. Enter "boot system flash primary" at the prompt. This command causes the device to bypass the system password check.
6. After the console prompt reappears, assign a new password.
Please consider this as important as this is little urgent !
+91-9176643585 (India Mobile#)
05-23-2017 11:46 AM
--->>>Customer had a maintenance contract with EMC/DELL for this SAN Switch
IBM have a dedicate Support group and should be able to assist you how to recovery the pwd.
however to be honest surprised me a bit...., I've newer hear that IBM support Equipment from thirds parts Vendor.
--->>>Please consider this as important as this is little urgent !
keep in mind this is a community and not maintained directly from a Brocade Support.
05-29-2017 08:13 AM
take a look at the following document in the community:
05-30-2017 04:58 AM