03-22-2011 10:18 PM
Hi I have a McData 4400 that we have lost the passwords for.
I have reset the switch (by holding the reset button for three seconds) but have had difficulty accessing via the Maintenance Port. I have been able to bring up the logon prompts via the Web interface on IP 10.1.1.10 However when I attempt to logon using the default username and password (Administrator/password) I always get the following error: Authorization Failure. Access to this Page is Denied. This object is protected.
could there be something more seriously wrong with the switch?
03-22-2011 10:27 PM
I have post here in the community at several time password reset procedure.
see some other Threads to do that.
Note: pwd recovery reset remove all additional License if one is Installed.
you need after reset to insert the LIC key now.
If the Switch is under Maintenance Contract, open a Support Ticket whit Brocade.
03-28-2011 08:38 PM
I've done everything that you advised in this post http://community.brocade.com/thread/3340?tstart=0 and while it appears to reset the ip address, I stil can't logon to the web gui.