Ethernet Switches & Routers

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RAI
New Contributor
Posts: 2
Registered: ‎07-26-2017

Used ICX 6450 firmware updates. - Service contract not available.

Sadly, after purchasing 4 used 6450 switches, we discovered that Brocade will not offer any support - paid or otherwise - on these devices. We wish to run these as a ring-stack, but the devices run two differing firmware versions and thus, will not stack.  Any thoughts on how I may obtain updates for these units, of are they now doorstops?

Frequent Contributor
Posts: 124
Registered: ‎07-20-2015

Re: Used ICX 6450 firmware updates. - Service contract not available.

Contact Brocade to get access to download the firmware.

 

You also need the 1GE Twinax cables (PART 58-1000036-01) commonly known as the 1G-SFP-TWX-0101 cable

 

 

RAI
New Contributor
Posts: 2
Registered: ‎07-26-2017

Re: Used ICX 6450 firmware updates. - Service contract not available.

The only response I have been able to get from Brocade when I ask about firmware is that they wont provide any support. Hence my post to the community for help.
Frequent Contributor
Posts: 124
Registered: ‎07-20-2015

Re: Used ICX 6450 firmware updates. - Service contract not available.

You are going to need to escalate this with Brocade.  I know you say they won't help, but perhaps they need some paperwork from you like a bill of sale from the origional owner or something...

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