Ethernet Switches & Routers

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Posts: 1
Registered: ‎05-18-2012

ICX 6450 not booting

So, thinking I was doing a factory reset, I erased the flash primary, secondary and startup-config but now it wont boot because there is no image to boot from.

My first experience with Brocade and obviously that was not the right thing to do. I would have thought that there is a ROM which can do a basic start-up boot.

So, how do I fix this issue now?

Thanks.

Brocadian
Posts: 30
Registered: ‎12-23-2011

Re: ICX 6450 not booting

Hi Carlos

6450 swicthes come with 8x5 tech support for 3 years so you can open a case with TAC and they will get you up and running again. Just send an email to support@brocade.com with the details of your equipment and the problem and someone will get back to you.

Simon

Occasional Contributor
Posts: 7
Registered: ‎01-05-2011

Re: ICX 6450 not booting

I was under the impression that they had a lifetime warranty?

Brocadian
Posts: 30
Registered: ‎12-23-2011

Re: ICX 6450 not booting

Hi Michael

The 6450 and 6430 switches come with lifetime software and hardware warranties (includes fans and PSUs). TAC support (e.g. configuration and troubleshooting support) is for 3 years 8 x 5.

Simon

Occasional Contributor
Posts: 7
Registered: ‎01-05-2011

Re: ICX 6450 not booting

Hi Simon,

Thanks for the information! Nice to see some useful answers come from this forum :-).

Mike

New Contributor
Posts: 2
Registered: ‎03-11-2016

Re: ICX 6450 not booting

hi william,

do you get solution for your problem , please share if u don't mind because i dont have a contract and my icx 6450 are not coverage by warranty.

Thanks
Frequent Contributor
Posts: 122
Registered: ‎07-20-2015

Re: ICX 6450 not booting

 

 

Connect a Console cable, press "b" to interrupt boot

 

Then you will be at

 

ICX64XX-boot> boot_primary

 

-OR-

 

ICX64XX-boot> boot_secondary

 

 

 

What you will want to do is this if you somehow erased both flash images...  Don't EVER do that:

 

http://www.brocade.com/content/html/en/software-upgrade-guide/fastiron-08030b-upgradeguide/GUID-DA75FD7E-A8D4-4B12-AA56-09C61D326F5F.html

 

 

 

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