Ethernet Switches & Routers

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Occasional Visitor
Posts: 1
Registered: ‎07-04-2010

FES2402 is crashed

When I entered command 'show tech', this switch has been stoped...

This switch Log said 'Task '' break at 2770 - data access exception'.

and Crash Dump 'SAVE AREA 4' has most recent crash.

Please give me a help... I attached 'show tech' below.

Please I need your help. Thank you!

---------------------------------------------------------------------------------------------------------

  SW: Version 04.1.01bTc3 Copyright (c) 1996-2006 Foundry Networks, Inc.
      Compiled on Dec 11 2009 at 17:43:32 labeled as FER04101b
      (3891371 bytes) from Primary fer04101b.bin
      Boot Monitor: Version 04.1.01Tc4
  HW: Stackable FES2402-PREM
==========================================================================
      Serial #: FL46021582
  330 MHz Power PC processor 8245 (version 129/1014) 66 MHz bus
  512 KB boot flash memory
16384 KB code flash memory
  128 MB DRAM
The system uptime is 54 seconds
The system : started=warm start   reloaded=by "reload"
Crash time: 09:01:05 GMT+09 Mon Jan 01 1900

SAVE AREA 1

No recognizable crash dump section found

END OF SAVE AREA 1

SAVE AREA 2
No recognizable crash dump section found

END OF SAVE AREA 2

SAVE AREA 3
No recognizable crash dump section found

END OF SAVE AREA 3

SAVE AREA 4
(most recent crash)

No recognizable crash dump section found

END OF SAVE AREA 4

Stack:
No recognizable crash dump section found
Slot      FreeDepth  WriteDrop    WriteIn   WriteOut     ReadIn    ReadOut
                                    UseIn     UseOut     FreeIn    FreeOut
1               0          0          0          0          0          0
                                       0          0          0          0
GADDR        =   00bc27b8       Dram Buf     =       4500
AVAIL_B      =       3480       USED_B       =       1020
CPU_R        =       1116       Buf Msgs     =          0
SNOOP_TX     =        932       SNOOP_DP     =        393
GET_B        =       3060       FREE_B       =       2040
RR Int       =   00000000       Blk fetch    =          0
New_Addr     =        386       Int_Count    =       2306
Sw_Mode      =          0       Buf_Count    =         64
Buf_G_Msgs   =          0       Buf_F_Msgs   =          0
Buf_out_Msg  =          0       M_DROP       =        393
DMA_F        =          0       ETD_R        =          0
DMA_REL      =          0
telnet@BonGoan_Dong#

Task '' break at 2770 - data access exception

FE Boot Monitor Version 04.1.01 (BLDR-Rev1a)
Enter 'b' to go to boot monitor ...
BOOT INFO: load monitor from code flash, size = 106024
BOOT INFO: load image from primary copy
BOOT INFO: bootparam at 00023240, mp_flash_size = 003b60cb
BOOT INFO: code decompression completed
BOOT INFO: branch to 00400100
Pre Parsing Config Data ...

Super Contributor
Posts: 1,087
Registered: ‎12-13-2009

Re: FES2402 is crashed

hi,

     Is it only when running the command 'show tech' that the switch crashes?  is it fine under normal use?

     Though doing a show tech should not be a problem.  Is the switch under maintenace from Brocade, as I would think you would need to log a TAC ticket for this one.

Thanks

Michael.

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