In June of 2013, we surveyed our entire certified base, to find out how our program is performing, perceived, and what value it brings. We had 1233 respondents, up 94% from last year, which was very impressive. You were asked many questions, to supplement the feedback we get directly or through social media. Your opinions and thoughts are very valuable to us. We sincerely appreciate those who took the time to complete the survey.
These results clearly demonstrate the value of Brocade training and certification.
98.4% said information learned in preparing for Brocade credentials is highly applicable to your job/work
97.5% said training from Brocade University and the certification process impacted your knowledge of Brocade products and technologies
71% said you reduced your support calls as a result of being Brocade Certified
86% said the knowledge and experience required to pass Brocade exams helped you reduce the time to resolve incidents or support
94% said the knowledge and experience required to pass Brocade exams has improved the overall quality and effectiveness of your network implementations
93% said as a result of the knowledge and experience gained in the Brocade certification process, your support calls now are generally about more complicated issues
97.1% said you would recommend the Brocade Certification Program to industry peers
97.7% said as a result of being Brocade Certified you are likely to recommend the purchase of Brocade products/services to your organization
66.2% said the knowledge required to pass Brocade exams helped close more business deals
88% said your job performance improved as a result of being Brocade Certified
Value of a Brocade Credential
We will take your feedback, evaluate it, and make any necessary changes to our program that we can. We truly appreciate you as customers of Brocade University and the Certification Program, and will continue to work harder to keep your loyalty, and offer you a challenging and rewarding experience.
Thank you from the Brocade Certification Program. Send any questions to Joe Cannata (firstname.lastname@example.org) or post them here.