Application Delivery (ADX)

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Contributor
Posts: 39
Registered: ‎05-04-2009

ADX: how do I copy a saved "tech-support" file to a TFTP server?

I have seen the following discussion talking about saved tech-support files and short tech-support files:

http://community.brocade.com/home/message/7887#7887

How do I copy one of the saved tech-support files to a TFTP server? Is this possible or do I have to use to USB port?

Super Contributor
Posts: 316
Registered: ‎05-01-2009

Re: ADX: how do I copy a saved "tech-support" file to a TFTP server?

What is the patch release you are using right now? Have a look at the output of "show version" or "show flash" to check this - it is as well part of the "show run' output (first line).

Contributor
Posts: 39
Registered: ‎05-04-2009

Re: ADX: how do I copy a saved "tech-support" file to a TFTP server?

This is what I get using "show flash":

ServerIronADX 1000#show flash
Active management module:
Compressed Pri Code size = 16458607, Version  12.00.00 May  6 2009 20:56:29 PDT
label: ASR12000
Compressed Sec Code size = 16458607, Version  12.00.00 May  6 2009 20:56:29 PDT
label: ASR12000
ServerIronADX 1000#

The release seems to be 12.0.00.

Super Contributor
Posts: 316
Registered: ‎05-01-2009

Re: ADX: how do I copy a saved "tech-support" file to a TFTP server?

Try 12.0.00b - we have added the following in patch release 12.0.00b:

Release Notes:

Module: ADX1000, ADX4000 and ADX8000

Symptom: The following command has been added to export a saved tech-support file to a TFTP server:
copy usb0 tftp <tftp-server-ip-address> <from-file-name > <to-file-name>


Resolution: Fixed in Release 12.0.00b.

I guess this is what you are looking for. You had to use the usb port before.

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