Wingspan

MyBrocade Launch

by Elaine.Cheung on ‎06-22-2009 11:51 AM (332 Views)

I am really excited to announce the release of our new web portal, MyBrocade. MyBrocade is the next step in executing to Brocade’s Internet Business Strategy: building a scalable, highly available and secure platform that allows Brocade to be more efficient, while providing users with a seamless experience that helps maintain our brand and make it easier to do business with Brocade.


MyBrocade is an innovative new web portal with industry-leading resources that give users the power to customize their Brocade online experience, optimize performance to maximize the value of their Brocade investment and simplify management to increase productivity.


We created MyBrocade to help users access content they are used to seeing on Brocade Connect in a more customizable way. With MyBrocade, users still have access to all the great content, applications and valued resources they access on Brocade Connect, but now, they can view their most frequently used content on a single page. MyBrocade lets users customize a homepage on Brocade.com that contains their most frequently used content and applications such as Communities, SAN Health, Support and Services Tools, and Software Downloads. This initial release supports Brocade Customers, with a release supporting Partners coming soon.


This new initiative enables flexibility and capabilities to address and expand into new market opportunities and new audiences, and creates an innovative approach to market, sell and support Brocade products and services with ease.  Through MyBrocade we have developed a consistent and seamless customer-centric user experience across web properties and applications to drive customer satisfaction.  MyBrocade is expected to help us achieve operational and process efficiencies, along with scalability required for higher business volumes and ensure faster time to market.  We believe this will accelerate growth and enhance customer and partner relationships with tailored content delivery and integrated marketing campaigns.


Brocade’s web portal also allows us to be operationally effective with our newly emerging Social Web and Web 2.0 initiatives.  Brocade has created a collaborative peer environment through the creation of its MyBrocade communities sites, which provide users insight into real life and situational knowledge that is directly relevant to our audiences needs.  Users can easily manage and customize their account, update information, request special site access, contact Brocade directly, and get new features added seamlessly.  MyBrocade allows users to connect with other IT professionals, stay up to date on Brocade and IT technologies, share ideas, and learn from others in the MyBrocade community.


The best way to become familiar with MyBrocade is by viewing a demo at http://www.brocade.com/mybrocadetour. Better yet, register for your own MyBrocade account!