SAN Health Utility

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New Contributor
Posts: 4
Registered: ‎09-03-2009

SAN Heath Report (NO DEVICES IN FABRIC)

Hi,

I have run a  SAN Heath Report on a M4700 with MEOS 09.06.013 and it returns "NO DEVICES IN FABRIC". I have 2 identical switches and second switch report is fine.

Any help would be apperciated.

Thankyou.

Super Contributor
Posts: 425
Registered: ‎03-03-2010

Re: SAN Heath Report (NO DEVICES IN FABRIC)

have you checked the .bsh file size.have you added the SW properly? or at the time of SH run, the devices' paths are offline or disabled. Which version r u running?try the new one 3.2.1a

send a mail to shadmin@brocade.com mentioning your issue. you will get the response soon.

Moderator
Posts: 206
Registered: ‎07-21-2009

Re: SAN Heath Report (NO DEVICES IN FABRIC)

Hi rolandk,

Please telnet to the switch and look at the name server to see if there are devices logged into the switch.  If there are, please take a screen shot and send it to shadmin@brocade.com with an explanation of the problem.  We'll also need the name of the .BSH file so we can look into the report generation logs to see if we can spot the problem.

Thanks!

HD

New Contributor
Posts: 4
Registered: ‎09-03-2009

Re: SAN Heath Report (NO DEVICES IN FABRIC)

Cheers all for the quick response... I have sent the requested info to shadmin@brocade.com and await a response

Super Contributor
Posts: 425
Registered: ‎03-03-2010

Re: SAN Heath Report (NO DEVICES IN FABRIC)

pls mark teh thread correct after getting the response

New Contributor
Posts: 4
Registered: ‎09-03-2009

Re: SAN Heath Report (NO DEVICES IN FABRIC)

HealthDude

How long does shadmin usually take to respond? I havent recieved a reply yet.

Super Contributor
Posts: 644
Registered: ‎03-01-2007

Re: SAN Heath Report (NO DEVICES IN FABRIC)

rolandk,

i would try now the SAN Health report, probable this was a temporarely Problem with the Brocade SAN Health Report Generator Server.

Whe note at several time such behavior, that problem is know by Brocade, and I'll not longer comment it.

Moderator
Posts: 206
Registered: ‎07-21-2009

Re: SAN Heath Report (NO DEVICES IN FABRIC)

Hi rolandk,

Sorry, SAN Health Admin emails sometimes get caught in spam filters. Please check your junk mail folder for our response.  We will also send another one in the next 30 minutes.

Regards,

HD

New Contributor
Posts: 4
Registered: ‎09-03-2009

Re: SAN Heath Report (NO DEVICES IN FABRIC)

My problem is apparently an error in the SAN Health report generator software and should be fixed in the next revision pushed by July 23.

Thank you for all your replies

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