06-03-2013 01:39 PM
Whenever I try to sign on to a Network Advisor (11.1.4) from the web page, I get an error when the login prompt pops up on the screen. See the error below.
However, I have no problems at all if I remote desktop to the windows server then sign on.
I have not been able to determine what's causing this problem and would appreciate any ideas.
I do not provide a port number - 24600 - when inputting the URL to the browser.
I have included a client.log file in the attached files section.
Any help/guidance would be appreciated.
06-03-2013 03:23 PM
Can you check if the port 24600 is open in firewall ?
Here is a list of all the ports BNA uses to communicate between the Server and the Client .
06-04-2013 06:24 AM
Hmmmm, all components reside in the blue zone so I don't think the firewall comes into play. I have Network Advisor installed at various sites and it works fine at most, but have this issue at two sites.
06-07-2013 06:20 AM
Hi , i was running Network Advisor 11.1.5 ok and upgraded to Network Advisor 12.0.2 and now have the same issue
i am unable to connect via a remote web client "Server not availalble"
however a can launch the web client from the server running Network Advisor
any ideas would be very grateful
06-07-2013 06:32 AM
I had this same issue (i.e. "server not available") on another Network Advisor (11.1.4) that I support. I had to add the IP/Hostname to the /etc/hosts file on my Windows machine. If you're using Windows as the client you could try the same.
The current issue I have is a little different in that it's complaining about not being able to find a port address.
06-07-2013 01:45 PM
I have tried updating /etc/hosts but that did not help in this case
The Network application is on a windows server and I have a problem using the web client from RHEL. I have tested from a windows client this afternoon and it was to login
Looking at the manual
Brocade Network Advisor SAN User Manual - 53-1002696-01 page 4 there is this comment
This was not in the release 11 manual - what does it mean ?
06-07-2013 02:54 PM
one of my colleagues has tested with latest oracle version 1.7.0_21 and it works fine
is there a problem with version 1.7.0_17 for RHEL ?
08-02-2013 07:52 AM
Just for kicks, I tried creating a firewall tunnel for port 24600 but still got the same result. I found a Brocade Troubleshooting guide for this exact issue but the suggestions for the solution are somewhat vague (for me at least). There are a couple references to "See Notes" but I'm not sure what notes they are referring to. This comes directly from a pdf file I found - Module 13: Brocade Network Advisor Troubleshooting (file name is M13_BNA_TS.pdf).
Does anybody have any thoughts or possibly know where the "notes" are that are being referred to in this document?
Thanks for your help.