08-14-2013 09:59 AM
Due to some other application looking for newer version of java i upgrade mine to java7 update25 . yestarday i opened Net adv fine but today its throwing this error. i tried multiple things based on diff contents posted by users on web but no luck ? any suggestions ?
here i attach the error/pic.
08-15-2013 03:18 PM
Hi Raju. Have you tried the obvious troubleshooting steps with your installed Java? The easiest, to delete the temp java files as seen here:
If that fails, uninstall/reinstall Java, reboot the workstation, then rerun BNA. If that still does not work, please let us know and we'll see about a next step.
08-15-2013 04:08 PM
Hi Mike ,
i deleted those then i tried its not working. later i noticed the java version which i installed in 32 bit so i uninstalled the java
1. downloaded the java 7 update 25 for 64 bit windows from chrome - no luck
2. downloaded the java 7 update 25 for 64 bit windows from explorer - able to open BNA
then i thought to try to open interface from chrome it didn't work but strangely i tried again on explorer its not working too.
i restarted system multiple times but couldn't fix the issue.
08-15-2013 09:56 PM
I facing some experience with Java 7, would suggest to remove , delete Cache and all Certificate, and then Install Java 6 Update 25.
If you need mandatory Java 7 for other applications, the install later Version 7
08-16-2013 10:08 AM
As you said i uninstall all java versions and installed java 6 update 25 BNA working fine. But few of my other applications looking for java 7 update 25 so i insall this later but after that when i try to open BNA its grabbing java 7 and throwing error.
there is no way we can have java 7 if i want BNA ? BNA should be compatible with latest versions of java if it has dependencies on java. i believe engineering team has to fix it.
08-16-2013 02:56 PM
Thanks Raju . The latest BNA 12.1 is compatible with Java 1.7 update 25 . Please see the Systems requirement section in the 12.1 Installation Guide below :
BNA 11.2.1 requires Java 1.6 update 26 .
Hope this helps .
09-18-2013 04:43 PM
thank you for the info. quick question is the new version of BNA 12.1 is a licensed software ? i believe the one which we have right now ( 11.2.1 ) is not licensed one. we use this for SAN Fabric only.