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Contributor
Posts: 25
Registered: ‎01-20-2010
Accepted Solution

posts missing

Hi,

 

do posts get deleted without any notification?

The first time I thought it was a technical glitch so I reposted but as that is gone as well I guess that has been manual intervention. I checked and I can't see any PM (not sure if that feature is implemented here) or email about it.

 

 

External Moderator
Posts: 4,779
Registered: ‎02-23-2004

Re: posts missing

Hello @micm

 

you post in the Threads were flagged as spam and auto moved in quarantene folder.

 

I've marked both answer as No-Spam, now you can edited it or delete one of both as you prefered.

TechHelp24
Highlighted
Community Manager
Posts: 139
Registered: ‎03-03-2014

Re: posts missing

@micm   -  @Antonio Bongiorno TechHelp24 is correct.   There is one type of filter that will automatically send post to a quarantine folder which sends an email to me to review.   If the post is quaratneed based on an error I will release back to the live communinty board.    There is another platform filter that based on rules that will move posts to a moderator review board.   I am also notified of these flagged posts.

 

We do our best to check these locations in the morning to insure posts are moved back to the live community as soon as possible.

 

Thank you for contacting Community Support.

 

Jason

Community Manager

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