11-17-2011 06:10 PM
FOS version: v5.0.1b
FTP home directory: /home/ftpuser
Yesterday, I was trying to get the SW200E supportsave data for a backup. But I got below error messages:
This command will collect RASLOG, TRACE, supportShow and other support information and then transfer them to a FTP server. This operation can take several minutes.
NOTE: supportSave will transfer existing trace dump file first, then automatically generate and transfer latest one. There will be two trace dump files transfered after this command.
Host IP: 10.194.50.8
User Name: ftpuser
Remote Directory: /home/ftpuser/ <<<<< I'm not sure what shall I input here.
Saving support information for module RASLOG...
ncftpput: Could not change to directory /home/ftpuser/: server said: CWD: Operation not permitted.
The operation has been aborted
Please fix the FTP problem and issue supportSave again
But I can upload the configuration without any problem. That means my FTP server is OK.
Server Name or IP Address : 10.194.50.8
User Name : ftpuser
File Name : config_SW200E_02_5.0.1b.txt
Any feedback would very much appreciated.