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Occasional Contributor
Posts: 7
Registered: ‎10-24-2016

collect supportsave on CLI

Hi All,

 

When i try to run  supportsave on CLI and it asks hostname. Please advise which one we need to give.

 

Host IP or Host Name: supportftp.brocade.com
Host IP or Host Name:

Contributor
Posts: 66
Registered: ‎12-24-2015

Re: collect supportsave on CLI

It depends only from your infrastructure and security policy.

Usually, local file resource (server), with ftp, sftp, scp transfer proto.

Occasional Contributor
Posts: 7
Registered: ‎10-24-2016

Re: collect supportsave on CLI

Thanks Pavel. We dont have any FTP server internally. Did you tried to copy the files to local system/laptop  using  SCP protocol.

 

Usage:  supportSave [-n] [-c] [-k] [-u user_name
                -p password -h host_name -d remote_dir -l protocol]

Contributor
Posts: 66
Registered: ‎12-24-2015

Re: collect supportsave on CLI

[ Edited ]

Yes, sure. It would be easy.

For example:

supportsave -u "laptop's user with write grant" -p "user's password" -h "usually use native ip-adress" -d "path to your directory like \home\tmp" -l scp

 

UPD. Upper scenario easy and friendly for unix-based OS.

 

If you have MS Windows, it is a bit dancing with a tambourine. Smiley Happy It will be easy set up IIS and configure ftp server on you local system.

Occasional Contributor
Posts: 7
Registered: ‎10-24-2016

Re: collect supportsave on CLI

Thanks Pavel. Will try and update you.
Occasional Contributor
Posts: 11
Registered: ‎05-18-2015

Re: collect supportsave on CLI

To transfer to your Windows using FTP, you may try: http://www.sentex.net/~mwandel/ftpdmin/

Simple and straight forward.

 

To transfer to your Windows using SCP, you may try: http://www.mls-software.com/opensshd.html

Not really straight forward, some configurations are required.

 

 

Regards,

Liem

Occasional Contributor
Posts: 7
Registered: ‎10-24-2016

Re: collect supportsave on CLI

Thanks Liem. Let me try

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