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Occasional Contributor
Posts: 7
Registered: ‎10-29-2010

Two AP7420 rebooted with 'SYS-BOOT Restart reason:Reboot'

Two AP7420 rebooted and customer confirmed they did not manually rebooted those switches.

regarding this reboot, the only log entri we can found in is

'1           2011-07-06,06:20:23.00,+08:00 info       1           2          SYS-BOOT Restart reason:Reboot'

Also we collected logs with 'diagupload -h -d -u -p -f' but we did not find any coredump files.

How can we investigate this rebooting issue?

Any idea why OLD logs disapeared after this unscheduled rebooting?

xpath_os_v7.4.1f

25          2011-07-06,06:21:07.00,+08:00 info       1           60         FCR phantom FSPF done at port 1
24          2011-07-06,06:21:07.00,+08:00 info       1           60         FCR phantom FSPF done at port 3
23          2011-07-06,06:21:07.00,+08:00 info       1           60         FCR phantom FSPF done at port 9
22          2011-07-06,06:21:07.00,+08:00 info       1           60         FCR phantom FSPF done at port 8
21          2011-07-06,06:21:06.00,+08:00 info       1           22         FC 3 link up
20          2011-07-06,06:21:06.00,+08:00 info       1           22         FC 1 link up
19          2011-07-06,06:21:06.00,+08:00 info       1           22         FC 9 link up
18          2011-07-06,06:21:06.00,+08:00 info       1           22         FC 2 link up
17          2011-07-06,06:21:06.00,+08:00 info       1           22         FC 8 link up
16          2011-07-06,06:21:06.00,+08:00 info       1           22         FC 0 link up
15          2011-07-06,06:21:06.00,+08:00 critical   1           23         FC 9 link down
14          2011-07-06,06:21:06.00,+08:00 critical   1           23         FC 8 link down
13          2011-07-06,06:21:06.00,+08:00 critical   1           23         FC 3 link down
12          2011-07-06,06:21:06.00,+08:00 critical   1           23         FC 2 link down
11          2011-07-06,06:21:06.00,+08:00 critical   1           23         FC 1 link down
10          2011-07-06,06:21:06.00,+08:00 critical   1           23         FC 0 link down
9           2011-07-06,06:21:04.00,+08:00 info       1           18         chassis set: AP7420B_bottom
8           2011-07-06,06:21:04.00,+08:00 info       1           8          FC port 9 up
7           2011-07-06,06:21:04.00,+08:00 info       1           8          FC port 8 up
6           2011-07-06,06:21:04.00,+08:00 info       1           8          FC port 3 up
5           2011-07-06,06:21:04.00,+08:00 info       1           8          FC port 2 up
4           2011-07-06,06:21:04.00,+08:00 info       1           8          FC port 1 up
3           2011-07-06,06:21:04.00,+08:00 info       1           8          FC port 0 up
2           2011-07-06,06:21:01.00,+08:00 info       1           6          Module up
1           2011-07-06,06:20:23.00,+08:00 info       1           2          SYS-BOOT Restart reason:Reboot

================================== licenseshow =================================

External Moderator
Posts: 4,813
Registered: ‎02-23-2004

Re: Two AP7420 rebooted with 'SYS-BOOT Restart reason:Reboot'

"errshow" is the command to list all error

"eventshow" is the command to display all log event.

try and post result.

BTW, SYS-BOOT Indicate follow

Indicates that a user-initiated switch reboot or power cycle has occurred. Possible values for “Restart

reason” are:

reboot

unknown

In such case, no action is requiered.

TechHelp24

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