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Occasional Contributor
Posts: 18
Registered: ‎07-03-2008

Software verify error

Hello,

When I log into my switch using Internet Explorer, in the switch event log, I receive a lot of warning messages ->

Software 'verify' error

I receive these every few seconds.

No further explanation is given with the warning.

What does this warning mean?  How do I fix it?

Many thanks,

Richard.

External Moderator
Posts: 4,907
Registered: ‎02-23-2004

Re: Software verify error

what say "errshow" ?

TechHelp24
Occasional Contributor
Posts: 18
Registered: ‎07-03-2008

Re: Software verify error

It shows the following output ->

2009/10/01-13:56:15, , 6150, FFDC | FID 128, WARNING, <HOSTNAME REMOVED>, Software 'verify' error detected.

I have no idea what this means.

External Moderator
Posts: 4,907
Registered: ‎02-23-2004

Re: Software verify error

RAS-1004

Message"

<timestamp>, , <sequence-number>, FFDC, WARNING, <system-name>,

Software 'verify' error detected.



Probable Cause: Indicates an internal software error.

Recommended Action : Run the supportSave command and contact your switch service provider.

Severity: WARNING



TechHelp24
Occasional Contributor
Posts: 18
Registered: ‎07-03-2008

Re: Software verify error

Many thanks for your help.  I had guessed that this might be the case.  The odd thing though is that the warning is only posted in the event log when I log into the switch using Webtools.  If I log in through PuTTY, the warning is not shown.

I have 3 switches showing this warning all upgraded using the same firmware package.  I'll log a call with our supplier.

External Moderator
Posts: 4,907
Registered: ‎02-23-2004

Re: Software verify error

Richard,

--->>> I have 3 switches showing this warning all upgraded using the same firmware package.

this is curios.

which exact FabrcOS is loaded ?

it is probable, this error is caused by any Defect which was closed in alater release. i will check, when i find will post here.

please tell me the OS release from all 3 switches.

TechHelp24
Occasional Contributor
Posts: 18
Registered: ‎07-03-2008

Re: Software verify error

The software version they have been upgraded with is 6.2.0a

The 3 switches showing the warning are a 4100 and 2 x 4016 enbedded into a Fujitsu blade chassis.  I obtained the firmware from Fujitsu as we have our support contract with them.

Previously they were running version 4.4 firmware which is horribly obsolete.

Many thanks.

External Moderator
Posts: 4,907
Registered: ‎02-23-2004

Re: Software verify error

Richard,

by firmwareupgrade have your Upgrade intermediate Step-by-Step from:

4.4 to 5.0 to 5.1 to 5.3 to 6.0 to 6.1 and finally 6.2 ?

or which Step of upgrade prcedure have you used ?

4016 is DELL Blade.

Fit in Fujitsu Blade Center the same blade ?

TechHelp24
Occasional Contributor
Posts: 18
Registered: ‎07-03-2008

Re: Software verify error

The firmware was upgraded in the following steps ->

4.4.0b, 5.0.1, 5.2.1b, 5.3.2a, 6.0.0c, 6.1.1c, 6.2.0a

It took a very long time to load that lot on!

External Moderator
Posts: 4,907
Registered: ‎02-23-2004

Re: Software verify error

This procedure is ok, i ask because some user upgrade direct from a lower Old Rel. to actually New, and so make the switch useless.

I will see if i can find other info about this error whit FabOS 6.2 and post here.

TechHelp24

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