05-13-2009 10:12 AM
FYI.. As long as your running the right firmware and know the root password there is no reason to engage support to recover unknown passwords,in addition you can also reset passwords through VXworks.
05-13-2009 10:35 AM
as mentioned in my preview post nr. 4.
by all old switches based on VxWorks Linux ( 2xxx, 3200 and 3800 Series ), don't exist any tools to reset password.
To reset lost password ( admin and root ) , you need the password recovery string from Brocade.
each switch have a unique string.
05-13-2009 11:07 AM
Im sorry, but that statement is incorret. You ARE able to reset the administrator password as long as you meet the following criteria:
1) You are running Fabric V3.X.X and up (older versions may work too, but Im unsure at this time)
3) You have access to the serial port
2) You know the root password
Once you log in as root, enter passwddefault. All passwords are now defaulted. This differs from the command "passwd" as "passwd" requires the current password. This works, I have done it multiple times.
I do have one other procedure, but it requires a reset utility, and another known good switch.