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New Contributor
Posts: 2
Registered: ‎07-19-2013

Fabric watch mail configuration

Hi,

we have configured mail configuration in fabric watch and set all the thresholds. but we didnt get any mails regarding the alerts.

but when we try to send a test mail we are getting properly.

so please let me know how we will resolve the issue.

External Moderator
Posts: 4,780
Registered: ‎02-23-2004

Re: Fabric watch mail configuration

-->>but we didnt get any mails regarding the alerts.

is probable you made all settings correct, and you get no alerts as follow reason:

Fabric Watch alarm behavior

Fabric Watch alarm behavior depends on the threshold states associated with the Above, Below

and Changed thresholds. Threshold states can be INFORMATIVE, IN_RANGE, and OUT_OF_RANGE.

Notifications are generated only for the following transitions:

• IN_RANGE to OUT_OF_RANGE

• OUT_OF_RANGE to IN_RANGE

No alarm is generated for INFORMATIVE to IN_RANGE (or IN_RANGE to INFORMATIVE).

TechHelp24
New Contributor
Posts: 2
Registered: ‎07-19-2013

Re: Fabric watch mail configuration

Hi,

Thanks for your reply.

but how we will know all these ranges and is it possible to change the threshold states.

how we will get mails regarding alerts.

please help me to resolve this issue.

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