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Occasional Contributor
Posts: 5
Registered: ‎12-20-2010

Can't Upgrade Firmware - Firmware download failed

On a 2005-B16 and can't seem to upgrade the firmware v5.2.3. The network ports are both at 100 fdx and I can ftp fine. I have read a few posts regarding this problem but no luck.

pdsfsw1:admin> firmwareshow
Primary version:        v5.1.0d
Secondary version:      v5.1.0d

Any ideas as to what I can try?

Thanks

pdsfsw1:admin> firmwaredownload
Server Name or IP Address: 192.168.10.4
FTP User Name: root
File Name: v5.2.3/release.plist
FTP Password:
You can run firmwaredownloadstatus to get the status
of this command.

This command will cause the switch to reset and will
require that existing telnet, secure telnet or SSH
sessions be restarted.

Do you want to continue : Y
Firmware is being downloaded to the switch. This step may take up to 30 minutes.
Checking system settings for firmwaredownload...
Cannot download ftp://root:<password>@192.168.10.4/v5.2.3/SWBD34/release.plist.
Firmware download failed - Unable to access the package list file. Check whether the switch is supported by the requested firmware. Also check firmwaredownload help page for other possible failure reasons. (0x12)
pdsfsw1:admin>

Occasional Contributor
Posts: 14
Registered: ‎03-26-2010

Re: Can't Upgrade Firmware - Firmware download failed

Here are a couple of things you can try to fix this issue.. because it sounds like a FTP server or pathing issue to me.

1. Download Alex FTP and following the attached document on how to us it.

2. Do the firmware upgrade with a laptop or solo console via X-cable.

Report back if that made a differents for you or not.

Thanks,

Theodore R. Pritchett IV

MCSE, CCNA, 3-Com-CSA, BCFP, BCFD, BCLE

CNA, EMCPA, EMCIEe, VCP3, NCDA, BCNE,
Services Delivery Consultant IV - Adv

Americas Advanced Services SAN A/D/I

Brocade Communications Systems Inc.

130 Holger Way, San Jose, CA 95134
Mobile: 917-454-8339 | Email: tpritche@brocade.com

Please visit our web site at www.brocade.com

EXTRAORDINARY NETWORKS

"Dont Be Brilliant. Be Extraordinary"

Occasional Contributor
Posts: 5
Registered: ‎12-20-2010

Re: Can't Upgrade Firmware - Firmware download failed

Server Name or IP Address: 192.168.7.3
FTP User Name: root
File Name: v5.2.3/release.plist
FTP Password:
You can run firmwaredownloadstatus to get the status
of this command.

This command will cause the switch to reset and will
require that existing telnet, secure telnet or SSH
sessions be restarted.

Do you want to continue : y
Firmware is being downloaded to the switch. This step may take up to 30 minutes.
Checking system settings for firmwaredownload...
/tmp/preinst: /fabos/bin/grep: No such file or directory
Start to install packages...
dir                         ##################################################
Firmware download failed - Failed to download RPM package. Please check the network connection. (0x15)
Validating primary partition...
Doing firmwarecommit now.
Please wait ...
Firmware commit has started to restore the secondary partition. Please use firmwaredownloadstatus and firmwareshow to see the firmware status.
pdsfsw1:admin> Firmware commit completes successfully.

Occasional Contributor
Posts: 5
Registered: ‎12-20-2010

Re: Can't Upgrade Firmware - Firmware download failed

Works now... I had to set the ftp home directory to the firmware directory and also direct connected to a laptop........

Contributor
Posts: 22
Registered: ‎01-02-2014

Re: Can't Upgrade Firmware - Firmware download failed

Whish you would tell us how to set ftp home directory and why you had to connect the laptop if you are doing ftp, unless you are connecting to your laptop but i am connecting to external FTP service

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