Fibre Channel (SAN)

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New Contributor
Posts: 2
Registered: ‎04-01-2009

Brocade 200E Password Recovery

I am having a hard time figuring out admin password for IBM 2005 B16 (Fabric  OS v6.10 & Kernel 2.6.14.2)
The service personnel from IBM denied  they do not know factory or root password for SAN Switch.
To my surprise, I  have to submit my MT and SN to IBM to reset passwords and it's subjected to  service charge.
This is truly a frastructed customer experience and felt  like being conned. Customer should know all the passwords.
Now I am only  left with the option to reset admin password using Boot PROM.

Is there  anybody who know default password for root, factory or Boot PROM?
Your help  is much appreciated.

External Moderator
Posts: 4,934
Registered: ‎02-23-2004

Re: Brocade 200E Password Recovery

To Reset a Boot PROM Password ( Please Note, Boot PROM Password is No a FabOS Password, this are Two different things ),

you need a Special Answer unique File wich can Only be Create from Brocade.

Each Switch have a Different Key.

Any Default Password for the Boot Prom is not available.

Here as Example:

Send the following string to Customer Support for password recovery:
/uasLR1raCqT3FToqy0ZjA==

Enter the supplied recovery password.
Recovery Password: YnfG9DDrlFMDVkNM0RkPtg== < Supplied by your support provider
Re-enter Recovery Password: YnfG9DDrlFMDVkNM0RkPtg==
New password: xxx
Re-enter new password: xxx

Again, this is a Example and not a Valid Revory Password File



TechHelp24
New Contributor
Posts: 2
Registered: ‎04-01-2009

Re: Brocade 200E Password Recovery

Thanks a lot for quick reply.

One last lamest question, what's the Brocade Support Email Address?

External Moderator
Posts: 4,934
Registered: ‎02-23-2004

Re: Brocade 200E Password Recovery

Only with a Valid and active Support Contract.

Send a e-Mail at maintcontracts@brocade.com

and ask here for exact procedure.

TechHelp24

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