Ethernet Switches & Routers

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New Contributor
Posts: 2
Registered: ‎04-04-2013

Error on RX-16 BigIron

Hi,

May anyone help me and give details on the error message below?

Error:send_timeout_ind: itc_send_request() to app_id 0x0000000b, type 1310722 failed (ret = 8)

Thank you.

Super Contributor
Posts: 1,087
Registered: ‎12-13-2009

Re: Error on RX-16 BigIron

Hi,

  Where are you seeing this error message?  does show log offer a better error message?

Thanks

Michael.

New Contributor
Posts: 2
Registered: ‎04-04-2013

Re: Error on RX-16 BigIron

Hi Michael,

I have here inserted the image. We immediately rebooted the switch and it is now working OK.

Thank you

RX-16 Error 4.5.13.JPG

Super Contributor
Posts: 1,087
Registered: ‎12-13-2009

Re: Error on RX-16 BigIron

Sorry I have not seen this error before. Are you sending logs to syslog - anything in there?  Glad you are backup and running.

Thanks

Michael.

Contributor
Posts: 29
Registered: ‎12-08-2011

Re: Error on RX-16 BigIron

I got exactly the same problem, Have you found what possibly cause this?

thank you,

chairul

Frequent Contributor
Posts: 118
Registered: ‎06-15-2009

Re: Error on RX-16 BigIron

Hi Chairul,


Not sure if this will be helpful, but I happened to do some research on this and found  that there is a similar defect with DefectID DEFECT000419650 which was reported back in release 02.7.03 and unfortunately there was no known workaround for it. The DEFECT000419650 talks about error message :send_timeout_ind: itc_send_request() to app_id 0x0000001c, type 1310722 failed'  that appears on console. Please see table below a snapshot from BigIron RX 02.9.00b release notes.

Unfortunately, I wasn’t able to find any further info on this message you are seeing at this time. I wonder if that console message and the above defect are correlated?  Either way, it would be better to contact TAC to understand this issue further.

-Deepti

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