In June of 2012, we surveyed our entire certified base, to find out how our program is performing, perceived, and what value it brings.
These were some of the questions we asked. Our program gets occasional feedback, either through email or social media, but we wanted the full story from you directly. We made some evolutionary program changes in 2009 and waited for them to gain traction, so we felt in 2012 it was time to get a full 360° view. We sincerely thank all who participated and gave us valuable information and impressions.
Of the 537 respondents to the survey here are the demographics:
Major takeaways from the survey:
We will take your feedback, evaluate it, and make any necessary changes to our program that we can. We truly appreciate you as customers of Brocade University and the Certification Program, and will continue to work harder to keep your loyalty, and offer you a challenging and rewarding experience. Attached are the survey results in chart form. Please have a look at what everyone is thinking.