10-04-2009 07:35 AM
I have seen the following discussion talking about saved tech-support files and short tech-support files:
How do I copy one of the saved tech-support files to a TFTP server? Is this possible or do I have to use to USB port?
10-04-2009 07:45 AM
What is the patch release you are using right now? Have a look at the output of "show version" or "show flash" to check this - it is as well part of the "show run' output (first line).
10-04-2009 07:48 AM
This is what I get using "show flash":
ServerIronADX 1000#show flash
Active management module:
Compressed Pri Code size = 16458607, Version 12.00.00 May 6 2009 20:56:29 PDT
Compressed Sec Code size = 16458607, Version 12.00.00 May 6 2009 20:56:29 PDT
The release seems to be 12.0.00.
10-04-2009 07:55 AM
Try 12.0.00b - we have added the following in patch release 12.0.00b:
Module: ADX1000, ADX4000 and ADX8000
Symptom: The following command has been added to export a saved tech-support file to a TFTP server:
copy usb0 tftp <tftp-server-ip-address> <from-file-name > <to-file-name>
Resolution: Fixed in Release 12.0.00b.
I guess this is what you are looking for. You had to use the usb port before.