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Welcome to Wingspan, a Brocade executive blog, where we invite you to participate in an ongoing discussion with Brocade's top executives on matters of importance to Brocade, its customers, its partners and the networking and technology industries overall. We eagerly anticipate and encourage your participation in this forum, and look forward to working with you to develop and deploy Extraordinary Networks!

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Wingspan Guest Blogger: Charles Charmatz, General Manager Network Services, Hostway Corporation        


Press Release

HostWay Facts

YouTube Video

 

These days, we hear a lot about cloud computing and how it's a massive shift from the traditional approach to a large-scale Internet-based service delivery environment. I'd like to shed some light on the technical aspects of this new model - hopefully providing some insight into the unique challenges we experience at Hostway.

 

From a basic infrastructure standpoint, not much has changed from the days of discrete hosting. The technological challenges in that arena have always been network reliability, power, cooling and scalability. The cloud model actually makes datacenter power delivery easier, as datacenter space experiences less churn while virtualization drives server consolidation. Server consolidation means less cooling is required and although density is higher, so is overall power efficiency.

 

The network, however, is radically different. In the datacenter, with multiple customers sharing the same hardware in most cases, a failed Ethernet port no longer means a single customer is offline. More than ever, absolute reliability is crucial. To this end, we now heavily rely on quality, rock-solid network devices and fast-acting, intelligent solutions to fault tolerance such as VSRP and Metro Ring Protocol in place of Spanning Tree.

 

Flexibility and scalability are just as important with the "have it your way, when you want it" nature of cloud hosting. Let's say a customer wants a number of instances, combined with a dedicated firewall and access to their portion of a shared iSCSI SAN. Not only must you have the flexibility to create this configuration, but the capacity to deliver it. Port density is very important in this environment.

 

Cloud hosting has also forced us to adjust our scope. No longer is a service restricted to a single datacenter or geography. The network must be able to reach further out to the consumer while providing overlay services, similar to CDN. In our case, this meant deploying our own multiservice transit network, capable of bringing our customers' data right to the edge while also bringing our datacenters closer together.

 

We chose to build our transit network on MPLS, with both IPv4 and IPv6. Traditionally a heavyweight technology, MPLS implementations are now mature, optimized and provide some very powerful advantages for large networks.

 

Our platform of choice is the NetIron XMR, which has density and configurability that allows us to deploy a much simpler POP. Wire-speed routing and switching on ports up to 10 gigabit Ethernet enable us to fend off DDoS attacks and handle unexpected surges in demand with grace. Just a few years ago, the same capability would have required a multitude of vendors and power-hungry devices.

 

It's been quite a journey the past few years and we're still evolving, but I'm excited to see where cloud computing takes us, both as an engineer and an Internet user.

 

Products Deployed:

Brocade NetIron XMR

Brocade FastIron Edge X-series

Brocade FastIron GS series

Brocade BigIron RX

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In an article published on the BBC News site in October '09, Sir Tim Berners-Lee, the creator of the World Wide Web, confessed that the "whack-whack" (//) in a web address was actually "unnecessary." He said that he had no idea that the forward slashes in every web address would cause "so much hassle." Well, 20 years ago, Sir Berners-Lee revealed his pair of forward slashes and they have been whack-whacking everything in sight since. All major media have succumbed to the transformative powers of the mighty "//." It was only a matter of time before books would find themselves being double slashed.

 

A full-scale assault is under way. Wal-Mart and Amazon used the double slashes to initiate a price war that sent the price of hardcover books below $10. Not to be outdone, Barnes and Noble raised a pair of slashes to join Sony and Amazon in the digital reader battles. Amazon and others further whack-whacked books by moving the e-reader software onto smart-phones. Amazon has started swinging the double slash at text books as it targets the Kindle reader at academia. Google is whack-whacking books and periodicals in the public domain with its Google Books while HP is re-whack-whacking the same imaged books with a print on-demand service. In case you were wondering, those reprinted books from digital images of the original hardcover books can be purchased through //www.amazon.com. Meanwhile, Internet Archive's BookServer will attempt to make even more books available directly to individuals through laptops, phones, netbooks, or dedicated reading devices. Libraries, once the gate keeper of the "Book stacks" are now wrestling with how to lend books via the "eBook Stacks". Finally, The New York Times posed the question "Will books be Napsterized?" and described how people snatch free copies of digital books from on-line users at file-storage sites.

 

Are books standing on the plank newspapers, music, and videos have walked? The double slashes are quite efficient at whack-whacking and reducing physical media to digital bits. It seems unlikely books will survive the assault as physical stores give way to digital stores and the weight of paper yields to the wait-lessness of downloads. But weight alone is not enough to break the spine of the book. The whack-whacking of books by eReaders is derived by uniting capabilities and redefining the reading experience with instant, additional information. Simply pressing one's finger on a word or phrase makes it highlight-able and note-able for future reference; searchable for dictionary meaning, placed into context via Wikipedia or searchable via Google, Bing or Yahoo. It appears that data centers and not mega centers will ultimately house endless collections of fiction and nonfiction. Mobile 3/4G will replace I-80 as the road taken to pick up a good read in the future.

 

It remains to be seen if Apple's iPad will accelerate the demise of the printed word. It is clear we will read more books digitally and store those eBooks on virtual shelves. As it becomes easier to pull a book off of the "shelf" from anywhere, the requirements for security, performance and availability increase. A spike in demand requires immediate response to satisfy customers, shopping carts must be secure and the store must remain open 24x7x365. We've designed the ServerIron ADX family 9 to meet the scalability, security and availability our customers require and their customers expect. When you sit between the reader and a bestselling book, you have to securely complete the transaction and begin the download immediately. Products like the ADX1000 with SSL acceleration are built to move the book from the shelf to the reader quickly.

 

In 1455, Gutenberg automated the printing process and sowed the seeds of mass media, enabling the growth of newspapers and books that lasted over 450 years. Now, in the time it took Rip Van Winkle to sleep, we're watching the presses grind to a stop. In 1989 Sir Tim Berners-Lee began joining hypertext to the internet. In that same year John Grisham's first novel A Time to Kill was published in hardcover. It is ironic that 20 years later Grisham's latest novel Ford County would be whack-whacked by the Wal-Mart Amazon on-line price war. “If readers come to believe that the value of a new book is $10, publishing as we know it is over,” said David Gernert, Mr. Grisham’s literary agent, in a recent New York Times article.

 

So, perhaps the hassle of the "//" lies in the hands of the beholder. If the slashes get you down next time you buy, download, stream, or read something from the web, just yell whack-whack! Hopefully doing so will make you feel a whole lot better.

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Brocade’s new San Jose campus gives our IT team the ability to create an infrastructure to support the technology of today and of the future. It’s a big job and a huge opportunity. When it’s done the new campus will provide for scalable platforms to enable the demand we see coming.


The new infrastructure will provide us with the opportunity to upgrade and consolidate several legacy systems, retire others and introduce robust new solutions. Technical requirements call for designing and building an all-new WAN, LAN and Wireless IP network. Extensive cabling and wiring is also needed to support the demands of both our IP telephony system and a heavily utilized SAN.


Our three San Jose-area data centers will be consolidated into one secure, state-of-the-art facility. For business continuity, we’ll use a high-efficiency UPS system with a stand-by generator; a second B Bus rail for all critical network and storage equipment; redundant in-row cooling units; a back-up water reservoir system; and the latest fire suppression technology. We’ve also included provisions for a future Tier upgrade that will enable installation of a second UPS system and redundant chiller.


We’ve designed the new data center to optimize energy efficiency: it will have a hot row, cold row configuration with hot row containment; custom-designed in-row cooling units; fully automated controls at the POD level with energy monitoring capabilities; energy efficient chillers and cooling towers; and high-efficiency motors with variable frequency drives.


We’re working closely with our Facilities and Real Estate teams to migrate technology and equipment to the new site. How and when we move is critical. Brocade employees have zero tolerance for network downtime, so IT’s transition strategy has been planned very carefully to limit disruption within the business.


There will be three phases. Each phase represents the relocation of the data center, building equipment, labs and people from one of Brocade’s three main San Jose and Santa Clara sites. Phase 1 will take place in May, phases 2 and 3 in mid and late July, respectively.


The work is already well underway. To minimize risk and downtime, seed equipment is being installed at the new campus. We’ll migrate critical business applications and services to this equipment in waves, and fully test it before moving it into production.


We’ll also reuse existing technology and hardware in an effort to save costs, but only where it makes sense. For example, once applications have been successfully migrated to the seed equipment at the new campus, we’ll move the freed-up equipment and reuse it. We expect to repurpose about 60 percent of our existing data center and lab equipment this way.


Looking to the future, the demand for storage and networking solutions is only going to increase and increase exponentially. Brocade’s new campus will give us a next-generation facility to easily handle the flow of data and the applications to support that demand. In future blogs, I’ll be writing about each area of the new campus’ IT infrastructure (e.g., the network, the SAN servers). I hope you’ll find the information useful.

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I am excited that Brocade was named to the FORTUNE’s 2010 list and I am proud of  the hard work, commitment and dedication of our employees in their relentless  drive to make Brocade extraordinary. Here is a video blog on this significant  milestone.

 

 

Other useful links from the Fortune article include:

    


Enjoy,

Mike

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With more than 12 years in existence, Multi-Protocol Label Switching (MPLS) isn’t a new technology, but it also isn’t a “table stakes” feature found in every network. MPLS was originally created for large service providers to speed up the flow of network traffic and ultimately simplify manageability. As with many new technologies, MPLS certainly wasn’t cheap when it was first introduced (in truth, MPLS prices were artificially inflated). And it was initially perceived as being complicated to set up and refine…ironic considering that it was designed to improve and simplify the network infrastructure. As with most technologies, MPLS eventually evolved into a solution that has become relatively inexpensive and straightforward to install. Even with all these improvements, however, there is still a lingering perception that MPLS is costly and that only large service providers have the need, know-how, and deep pockets to install it and achieve its full range of benefits.

The fact of the matter is that MPLS is flexible, fast, and cost-effective. It enables network segmentation and quality of service for latency-sensitive applications such as business-class voice and high-quality video. Today, Brocade has many enterprise customers that are taking advantage of these “service provider” capabilities and beginning their own corporate implementations, especially in distributed enterprises. Industry analysts predict double-digit growth for Carrier Ethernet in the coming years, and Brocade is dedicated to helping carriers transition to the advantages of the higher bandwidth and lower cost that Ethernet provides. Brocade Ethernet solutions have a proven track record in service provider networks—with more than 5000 Brocade routers deployed worldwide in carrier networks and Brocade solutions managing traffic in more than 70 MPLS deployments.

Bringing all this to reality, the Brocade NetIron CER 2000 Router, our newest router offering, provides high performance and scalable MPLS in an ultra-compact 1U form factor…a virtually unheard of combination until now. Demand for this new product has been startlingly high, especially for providers that are driving MPLS closer to the edge of their networks, delivering video over IP multicast and Virtual Private LAN Services (VPLS).

From an industry perspective, the NetIron CER 2000 is the only router of its size that offers 10 Gigabit Ethernet and is priced at just a fraction of the cost of traditional cumbersome MPLS routers. In fact, it has twice the routing capacity, offers 33 percent space savings and 66 percent power savings, and provides almost three times better forwarding performance at half the price of comparable solutions—making it ideal for cost-effective cloud computing, for instance. These numbers equal not only CapEx and OpEx cost savings but also translate into the flexibility to innovate and deliver the types of services customers have been reading about for years but could never order. The result? An increasingly bright future for MPLS in both service provider and distributed enterprise environments.

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Last month, I packed my oversized bag and took off around the world. Starting on the East Coast, I first got my temperature level reset as I hit the arctic cold winds in New York and Boston. Fortunately, I was greeted with very warm welcomes from our business partners as I met with a number of them for strategic discussions. When we launched the Alliance Partner Network Program (APN) in May, we committed to a couple of key cornerstones of the program around quality and return on partnership and we got numerous “thumbs ups” and even applause from partners on execution to date.

 

Many of our conversations with partners focused on the topics of convergence, virtualization and cloud computing and I was pleased to hear that partners have a lot of appreciation for our open ecosystem approach and feel comfortable with Brocade’s direction and vision.  Even The VAR Guy confirmed that for me in a write-up on his site. By the way – don’t ask me – I am not allowed to say who he is.


From the East Coast, I jetted off to Middle East with Dubai being my first stop. I was really hoping to escape the cold, but it was raining in Dubai, so no luck there. Business partners in Middle East do not beat around the bush and I had many a good discussion around addressing very specific market issues such as network infrastructure investment. The key takeaway here is that Brocade’s technology leadership is widely recognized in the Middle East and most partners are curious about how we will invest and continue to grow in the region. For more on this, check out this piece that appeared in Arabian Business.


Next stop: Istanbul, the city on the Bosphorus Strait that runs between Europe and Asia. We kickstarted the relationship with a new distributor for Turkey and met a full set of new resellers in this exciting, fast-growing marketplace in Europe. Here, we received a ton of positive feedback on our Professional Services (PSP) and Support Delivery (SDP) Programs, which provide a means for partners to provide services-based offerings to end customers. As a side note, we will continue to invest in those areas and programs, especially for the international markets. As I’ve mentioned, Istanbul is a fast-paced city and the taxis are no exception – there’s no other place where you’ll feel the need to write your last will and testament after five minutes in a taxi.


From there, I went to Warsaw, Poland, where I was back in the cold with snow in abundance. While the food is heavy to compensate for the cold, the conversations with partners were equally substantial and it seems that our strategy for Eastern Europe is proving successful and partnerships are coming along strong.


Final summary of the trip:


1) I definitely beat Phileas Fogg and Passpartout as far as trip length, but admittedly the transportation methods have slightly improved over the years.


2) As a vendor, the one thing you need to know, realize and address in your strategy is that requirements by geography and even territory differ greatly and while having one common program is a good thing, there does needs to be some level of localization. The more time you spend understanding the market, the higher your credibility with partners.


3) Partners want one common thing: Best-of-breed technology in an open, flexible architecture.


4) Vertical, proprietary solutions degrade partners from solutions players back to product movers and no channel partner wants to go there.


What can I say?  What a wonderful world of Channels!

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My 4th grade daughters arrived home for the December break and told me (with enthusiasm!) they had projects to complete before the second week in January. "Oh?, what's involved in completing your projects?"  I asked. " We have to write a research paper, build a display and present a summary of the paper to the class. I'm doing the Skeletal System and Deirdre is doing the Digestive System." Siobhan uttered those words without batting an eye while I nearly spit out my coffee. Nine year olds researching, writing papers, and presenting? So, over the holiday with keyboards in hand, displays in sight and armed with queries for Google, a pair of 4th graders started to research, write and tell me things about the human body I'd was better off not knowing about.


Our lives have rapidly moved beyond  “Mr. Watson, come here, I want you.” and  "You've got Mail!". Today, 4th graders can begin researching complex topics with questions like "What is the digestive system?" that return a list of sites containing text, images and sounds. It seems like a life time ago when we went to the library to use card catalogs, microfiche and stacks to research a topic. My daughters looked both perplexed and horrified when I explained that A) 4th graders didn't write research papers when I was their age and B) Google didn't exist. Their eyes glazed over when I explained how microfiche worked  and the look of horror shifted to sympathy, for me.  The Internet has made research so simple that even a 4th grader can do it. But, as with all things that look easy, a lot of work goes into making that research easily available. Unbeknownst to my daughters, the Internet is a contentious place.


Beyond the links deposited on screens by search engines is the content itself -- loads of it, all fighting for the same constricted network resources. Delivery of content is the only game playing today. Above the pipes that connect users to servers and servers to storage is Application Delivery. As the pipes shift from wired to wireless globally, the number of people expecting anytime/anywhere access to applications and content will grow rapidly.  As mobile broadband supplants wireline for internet access, the need for robust Application Delivery solutions for remote users will increase. From customer facing Web sites to Enterprise applications, ServerIron will provide the "on" in "You've got Content".


2010, may be a watershed year for the Internet. Globally, we'll see an increase in mobile network coverage and speed; more smart phones, laptops, net-books and tablets connecting to networks; and of course, access to more content.  So, while 4th graders (and the rest of us) will have plenty search, plenty to find and plenty to access no matter where we are, companies like Brocade will keep working to make sure the network can make it look so easy.


Who knew the skeletal system is an organ? A 4th grader.

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Shakespeare.jpg


With  a quill in hand as he wrote his masterpieces, the world's greatest poet and  playwright could not have dreamt that his works would one day be read on a back  lit screen on a tablet marked ‘Amazon’.  No offence to the ‘leather bound  printed form factor’ which will always have a certain appeal to noveau riche as  a blatant show of discerning taste and intellectual  sophistication.

 

Vanity aside, you can buy a digital version of Hamlet or  Merchant of Venice for a mere US$2.39 on the Amazon store and download the  electronic book wirelessly onto a portable e-reader Kindle. Joining the e-book  reader device club are Barnes & Noble’s The Nook, Bookeen’s Cybook Opus from  Germany and the latest member  from Sony Japan – The Daily Edition Reader.

 

SonyReader.jpgBookeenOpus.jpg

Far  from demeaning these classical works, digital distribution by e-book sellers  such as Amazon opens up a new world for readers. The delivery is convenient - no  cables, computer just a cellular network. There is no waiting time for stuff to  show up on screen. Amazon's promise is that a book will be downloaded in no more  than 60 seconds.  Of course, the best technology is useless without content… and  content thankfully does not have a supply side problem! Amazon today offers some  350,000 e-books for download on the digital Kindle, each of which stores up to  3,500 books on the most expensive version.

 

In  this explosion of creation and distribution of digital data, Petabytes of  storage will need to be transferred at multiples of ten gigabits per second as  providers go about delivering over a network. While the ebook readers of our  time will blaze the trail in creating the thinnest, lightest devices with the  clearest fonts, quickest searches and the fastest download speeds but the  backend infrastructure has to be robust enough to deliver the SLAs that the  providers will advertise!  In other words a reliable and scalable network  infrastructure that efficiently and seamlessly helps connect the storage  repositories that hold digital format of hundreds of thousands of books and then  moves and manages this content from within a datacenter over a service provider  infrastructure working its way through a campus network onto the e-book reading  device in the hands of a voracious reader any place… any  time.

 

Next,  what about rich media?

 

If a  line of text has the size of several bytes, then images in colour often come in  hundreds or thousands of bytes while a video clip might range from tens of  megabytes to a full length feature film that runs a gigabyte. For a book with  lots of pictures, multiply that by a magnitude of a hundred. Then multiply again  by a million books, and you have an enormous storage requirement in the hands of  providers. To get it into the hands of the readers in seconds, not only a bigger  pipe but intelligent switching of data traffic will be  critical.

 

Finally, imagine you doing all that stuff while waiting  in the airport lounge or sipping a cool martini watching the sunset on a beach.  No hurry. No rush.  Totally oblivious to zillions and zillions of tiny bit of  data zapping across the networks.

 

Brocade’s guiding  principles for developing LAN and SAN products to fit these demanding  environments that involve hundreds of thousands of information repositories and  millions of end devices is what Extraordinary Networks is all about.  The growth  of e-book readers like the Kindle and other ‘super smart’ hand held devices is  just another manifestation of mankind’s unquenchable thirst for more information  available ubiquitously and seamlessly.

 

The  years ahead will require a total revamp of the existing architecture of the  network as the current infrastructure creaks and breaks in the face of this  immense demand.

 

The  paradigm of the ‘Network’ is all but ready to shift – every paradigm shift  heralds the advent of new ‘Players’ who lead the field…We are in the right place  with the right proposition to be just that.

 

As we  take time to reflect this past year, spending quality time with family and  friends this holiday season, may I wish you and your families Season’s

 

Greetings, a Merry Christmas and a Fantastic year ahead!

 

 

 

 

**All brands, products, or service  names are or may be trademarks or service marks of, and are used to identify,  products or services of their respective owners.

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What a year for Brocade Channel partners so far. Brocade launched its enhanced Alliance Partner Program (APN) with a firework of benefits for partners and a massive focus on bringing profitability to its partners. Now just in time for the holidays, we have another goody in the bag for partners and are launching a new and enhanced online portal for partners. Called MyBrocade, the new portal will give partners broader access to resources and information.  With this tool, partners will now have the ability to manage and track their partnership with Brocade online.


From my usual "Listen and Learn" exercise, we utilized feedback from our Partner Councils conducted throughout the year and set out to provide online tools that provide a one-stop-shop for Brocade Channel partners.  A few of these new features are:


  • Customizable pages that allow you to tailor your online experience and receive only the information you want
  • The ability to connect with your peers and Brocade to stay current with Brocade technology and industry trends and to share ideas and learn from each others’ experiences
  • Feature-rich modules that can help you track and manage your programs, such as deal registration


In this challenging business climate, it becomes especially crucial for business partners managing multiple vendor relationships and programs to readily have access to resources and information in a flexible and customizable format.  With the new portal, partners now have the power to decide what sort of information they want to receive and when.  You already know the core value and philosophy of Brocade is choice – and choice is what we also want to give Brocade partners in their portal experience.  You can basically tailor your information flow to your needs and requirements.


Keep your eyes open for new exciting features to come – we will be populating the portal over the next year with more and more features to give you the ultimate partner experience. Check it out!

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If one thing in this world is certain it’s that whatever plans you make, something will ultimately happen to scupper them... the Titanic’s designer was confident that his design was fool-proof, but the iceberg proved him wrong.  The best one can do is try to think of every conceivable variable and take appropriate actions to counter them.  However, not everyone thinks like that.


In modern business, there are risks around every corner.  Some are known (i.e. playing the stock market, entering new markets etc.) and some are not (i.e. the financial meltdown).  However, there are many risks that should not be risks at all.  What am I talking about?  For every company on the planet, one of their key assets is their data.  From the local delicatessen to the multinational retailer, data is the lifeblood of any organisation.  Protecting that data is imperative and is a risk that should never be taken.  However, some companies have failed to do this and the repercussions have been immense.


In 2009, there have been a number of high-profile data breaches, ranging from mobile operators, government departments to retailers, and in a lot of the cases individual employees have been to blame.  To err is human, but when it comes to risking the lives of the general public then such risks are unacceptable and the blame has to lie with the company more than the employee.  Let’s take the example of Health Net, a US-based health care firm, which ‘lost’ an external hard drive containing financial and medical information on about 1.5 million customers.  The data was not encrypted and the information on the drive also included social security numbers for customers spanning Arizona, Connecticut, New Jersey and New York.  Come on guys... surely it’s common sense to encrypt data, especially when it’s so sensitive?!


This is where I have trouble understanding some companies.  Whether in the public or private sector, it’s a company’s responsibility to protect its information (even more so when that includes privileged information on the public) but it seems that some firms don’t agree with me.  There are hundreds of end-point security solutions on the market that ensure, for example, laptops, USB drives and portable hard drives can be encrypted, but it seems from what’s happened recently that IT departments prefer to play Russian Roulette with their data.  This is insane!  If my privileged information was lost because of an organisation’s hap-hazard approach to security I would be outraged.


So what can be done?  Apart from lobbying businesses to show more common sense and encrypt end-point devices, the most prudent approach is to encrypt data at the heart of the organisation – the network.  Policies have to be put in place to protect sensitive information, so why not start at the heart of the business.  By encrypting data at rest, companies can mitigate risks and ensure data integrity at all times.  It also sends a positive message to employees; the business takes data security seriously so you should too (or find new employment).  Brocade’s fabric encryption solutions can help businesses address network security issues and promote best-practice throughout their organisations.


As consumers, we need to be more vocal.  I am sure the 1.5m Health Net customers are shouting from the roof-tops right now, but that’s after-the-fact.  Consumers need to lobby businesses to take preventative actions and secure data before the inevitable happens.  If we don’t, data losses will carry on unabated.  KPMG’s Data Loss Barometer predicts that 190 million people around the world will have fallen foul of data loss incidents by the close of 2009*.  If you don’t want to be added to this statistic do your bit and speak up before it’s too late.


* Source: http://www.whatpc.co.uk/financial-director/comment/2253738/read-weep-4899599

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